Pulp and Paper Sales & Service Engineer, Eastern Territory

Tidal Vision•Atlanta, GA

About The Position

Cesco Solutions, a Tidal Vision company, is seeking a Pulp and Paper Sales & Service Engineer to support sales and service across the Eastern USA. The role works closely with current and prospective customers and internal team members to achieve growth targets, meet customer needs, and provide exceptional technical support. The engineer develops customer relationships, recommends improvement strategies, supports chemistry and equipment programs, and helps customers optimize operations. The position requires regional travel of approximately 50–70% and is full-time and exempt. Cesco Solutions provides industrial process, water, and sanitation treatment chemicals for paper processing, mining, and high-organics wastewater applications. Its chitosan-based chemistry is positioned as a sustainable alternative to traditional process and metal-based chemistry, helping improve paper strength, clarify waste, reduce sludge, and enhance treatment efficiency.

Requirements

At least 5 years of experience in the wastewater treatment industry and pulp and paper, primarily focused on customer accounts and sales.
Technical knowledge of wastewater treatment plants, including experience in food and beverage, pulp and paper, or a closely related area.
Willingness to travel throughout the region; travel is approximately 50–70%.
Clean driving record and valid driver's license.
Local state driver's license and proof of insurance required by the time of hire.
Subject to a background check.

Nice To Haves

5–10 years of experience selling chemical solutions.
Expert-level knowledge of Microsoft Office Suite.
Bachelor's degree in chemistry, biology, or a related field.

Responsibilities

Generate and execute sales plans with new and existing customers to achieve growth targets.
Understand customer business needs and recommend continuous improvement and innovation strategies to drive sales growth.
Develop relationships with key stakeholders, including plant and facility executives, to foster long-term partnerships.
Provide on-site and virtual technical support by identifying and resolving customer challenges and escalating issues as needed.
Support customer repairs and maintenance related to chemistry and equipment programs.
Conduct system analyses, interpret data, and provide written recommendations to support optimal customer operations.
Train customers on Cesco products, verify proper application equipment functionality, and troubleshoot operational issues.
Promote and support Cesco innovations and technology within assigned accounts.
Travel throughout the region as needed, stated as 50% or more and approximately 50–70%.