Public Transportation Coordinator - DC

Verida Inc • Washington, DC

122d • Onsite

About The Position

The Public Transit Coordinator manages public transit transportation functions for members. The role oversees systems intended to maximize public transit use for the operation, including arranging transportation, resolving public transit issues, promoting programs, and training dispatch and routing staff. This is an on-site position in the District of Columbia.

Requirements

• Excellent written and oral communication skills.
• Excellent organizational skills.
• Above-average computer skills using Microsoft Access, Excel, and Word.
• Ability to stand or sit for long periods.
• Ability to work a flexible schedule, which may require weekends, evenings, and holidays.
• Ability to work independently or as part of a team.
• Professional appearance and a positive attitude.
• High school diploma.

Responsibilities

• Set up transportation for members using public transit.
• Promote public transit programs to dispatch and call center staff to maximize program use.
• Monitor, measure, and report public transit usage to management.
• Answer phones and respond to customer requests.
• Provide information about public transit routes to members upon request.
• Provide members with product and service information.
• Generate forms to track public transit distribution to facilities and renewal of public transit media fare inventory.
• Recommend process improvements.
• Perform other duties and responsibilities as required or requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED