Public Svcs Spec
About The Position
Works under the general supervision of an Agency Manager or other designated supervisory personnel and as part of a team to provide customer service aligned with the Library's Brand Promises: Welcoming, Fresh & Fun, Helpful, and Transformative. Plans, coordinates, develops, and implements library programs and community outreach activities, including STEAM development, career development, cultural enrichment, lifelong learning, and literacy development. Provides public information and readers' advisory services. Works at various library agencies to assist with the collection and development of library materials and recommends appropriate reading materials and collection resources to library management. Collaborates with library personnel to provide professional library services, including assisting customers with computers and identifying materials in a collection. Provides basic circulation desk services as needed, stocks library shelves, and lifts and carries books, supplies, or materials to assist customers. Assists in training staff and volunteers as assigned. Performs additional functions that may be assigned. The position works primarily in a public library environment and may require travel within Shelby County to meetings and work areas at library branches. A flexible schedule including nights and weekends is required. Physical demands include communicating verbally and in writing; operating a personal computer and basic office equipment; stooping, bending, stretching, and pushing cartloads of books or supplies up to 40 pounds; and lifting books up to 25 pounds.
Requirements
- High school diploma.
- One year of related work experience in a library service priority area, such as STEAM development, job and career development, cultural enrichment, lifelong learning, or literacy development; or a combination of experience or training that enables performance of the essential job functions.
- Ability to communicate verbally and in writing.
- Ability to operate a personal computer and basic office equipment.
- Ability to stoop, bend, stretch, push cartloads up to 40 pounds, and lift books up to 25 pounds.
- Ability to work a flexible schedule that includes nights and weekends.
- May need to travel within Shelby County to meetings and library branches.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Provide customer service aligned with the Library's Brand Promises: Welcoming, Fresh & Fun, Helpful, and Transformative.
- Plan, coordinate, develop, and implement library programs and community outreach activities, including STEAM, career development, cultural enrichment, lifelong learning, and literacy development.
- Provide public information and readers' advisory services.
- Assist with the collection and development of library materials at various library agencies.
- Recommend appropriate reading materials and collection resources to library management.
- Work with library personnel to assist customers with computers and identify materials in a collection.
- Provide basic circulation desk services as needed.
- Lift and carry books, supplies, or materials to assist customers and stock library shelves with books and reading materials.
- Assist in training staff and volunteers as assigned.
- Perform additional functions as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
