The Behavioral Services Specialist provides direct clinical services to patients, families, and others, including mental health and chemical dependency evaluations, crisis intervention, supportive counseling, and referrals for additional services. The role supports people experiencing situational distress, illness, or trauma, and provides intervention and support to survivors of domestic violence, sexual assault, abuse, and neglect. It also provides patients and families with information and education about medical and mental health issues relevant to the setting. The specialist assists Emergency Department medical and nursing staff in assessing complex patients using clinical techniques such as crisis intervention. The role documents all services, including contact records, clinical evaluations, supportive services, and disposition plans. It facilitates entry into SJMHS Behavioral Services by evaluating patients, analyzing symptoms and history using DSMV, and recommending an appropriate level of care. The specialist obtains informed consents and other legally required admission documents, collaborates with Patient Financial Services during business hours on insurance verification and benefits determination, and completes payer pre-authorizations for individuals admitted for Behavioral Health Services within SJMHS. The role is expected to maintain cooperative relationships, approach conflict constructively, help identify and resolve problems, protect confidential information, and perform work safely. The specialist is expected to act in accordance with the Mission, Vision, and Values of Saint Joseph Mercy Health System and perform other duties as assigned.
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Job Type
Part-time