Provides direct clinical services to patients, families, and others, including mental health and chemical dependency evaluations, crisis intervention, and supportive counseling and referrals for additional services. Provides supportive intervention for situational distress, illnesses, and trauma, including support for survivors of domestic violence, sexual assault, abuse, and neglect. Provides patients and families with information and education regarding medical and mental health issues relevant to the setting. Assists Emergency Department medical and nursing staff with assessing more difficult or complex patients by applying clinical techniques such as crisis intervention. Documents all services provided, including contact records, clinical evaluations, supportive services, and disposition plans. Facilitates patients’ entry into SJMHS Behavioral Services by conducting evaluations, analyzing symptoms and history using DSMV, and recommending an appropriate level of care. Obtains informed consents and other legally required admission documents. Collaborates with Patient Financial Services during business hours to verify insurance and determine benefits, and obtains payer pre-authorization for individuals admitted for SJMHS Behavioral Health Services. Maintains cooperative relationships, approaches conflict constructively, and helps identify and resolve problems. Protects confidential information concerning patients, physicians, employees, and visitors, discussing patient and hospital information only with appropriate personnel in private settings. Performs duties safely, reports preventable hazards and unsafe practices to management, and acts in accordance with the Mission, Vision, and Values of Saint Joseph Mercy Health System. Performs other duties as assigned.
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Job Type
Part-time