Public Svcs Spec

City of Memphis • Memphis, TN

4d • Onsite

About The Position

Works under the general supervision of an Agency Manager or other designated supervisory personnel in a team environment to provide customer service aligned with the Library's Brand Promises: Welcoming, Fresh & Fun, Helpful, and Transformative. Plans, coordinates, develops, and implements library programs and community outreach activities, including STEAM development, career development, cultural enrichment, lifelong learning, and literacy development. Provides public information and readers' advisory services, assists with library material collection and development across library agencies, and recommends reading materials and collection resources to library management. Works with library personnel to provide professional library services, such as helping customers use computers and locate materials, and provides basic circulation desk services as needed. Handles, stocks, and moves books and supplies, and assists in training staff and volunteers when assigned. The role is primarily based in a public library and may require travel within Shelby County to meetings and library branches. A flexible schedule including nights and weekends is required. Hourly rate: $15.00.

Requirements

• High school diploma.
• One year of related work experience in a Library service priority area, such as STEAM development, job and career development, cultural enrichment, lifelong learning, or literacy development; or a combination of experience or training that enables performance of the essential job functions.
• Ability to communicate verbally and in writing.
• Ability to operate a personal computer and basic office equipment.
• Ability to work a flexible schedule that includes nights and weekends.
• Ability to travel within Shelby County to meetings and work areas, as needed.
• Ability to push carts of books and supplies up to 40 pounds and lift books up to 25 pounds.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Plan, coordinate, develop, and implement library programs and community outreach activities, including STEAM, career development, cultural enrichment, lifelong learning, and literacy development.
• Provide public information and readers' advisory services.
• Assist with the collection and development of library materials at various library agencies.
• Recommend reading materials and collection resources to library management.
• Work with library personnel to assist customers with computers and identify materials in the collection.
• Provide basic circulation desk services as needed.
• Lift and carry books, supplies, or materials to assist customers; stock library shelves with books and reading materials.
• Assist in training staff and volunteers as assigned.
• Perform additional functions that may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED