Public Safety Telecommunicator
About The Position
The Public Safety Telecommunicator operates the UNC Chapel Hill Emergency 9-1-1 Communications Center, which provides coverage 24 hours a day, 365 days a year. The role collects, processes, prioritizes, and disseminates information to and from multiple resources and agencies under stressful conditions to ensure law enforcement response, emergency response, and other miscellaneous needs. This recruitment covers two positions, and applicants will be considered for both position numbers 00061602 and 00034358. The position also dispatches emergency and non-emergency assistance to the University community and surrounding agencies, processes maintenance requests, contacts on-call Facilities Services trades during a public health emergency, and serves as a 24/7 point of contact when most other University operations have been suspended. The stated schedule is 6 p.m. to 6 a.m. in 12-hour shifts. The rotation alternates between working Tuesday, Wednesday, Saturday, and Sunday one week, and Monday, Thursday, and Friday the next week. This results in 36 hours one week and 48 the next. The rotation is subject to change.
Responsibilities
- Operate the UNC Chapel Hill Emergency 9-1-1 Communications Center effectively and efficiently, providing coverage 24 hours a day, 365 days a year.
- Collect, process, prioritize, and disseminate information from and to multiple resources and agencies under stressful conditions.
- Dispatch emergency and non-emergency assistance to the University community and surrounding agencies.
- Process maintenance requests and contact on-call Facilities Services trades during a public health emergency.
- Serve as a 24/7 point of contact while most other University operations have been suspended.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
