Public Safety Telecommunicator

City of Sand Springs•Sand Springs, OK

About The Position

Responds to emergency and non-emergency calls and provides resources to people in need. Serves as the first point of contact during emergencies by gathering essential information and dispatching the appropriate responders to the correct location, while remaining calm and helping others stay calm. Monitors jail activities and provides limited assistance to inmates. The role also involves maintaining jail, booking, and work areas; completing records and reports; and helping train probationary Public Safety Telecommunicators.

Requirements

Valid Class D Oklahoma Driver License.
High school graduate or GED.
One to two years of experience in a related field.
Possess or be able to obtain Oklahoma Law Enforcement Telecommunications System (OLETS) Certification within six months of hire.
Possess or be able to obtain Basic Jail Training (Jailer) Certification within six months of hire.
Possess or be able to obtain Notary Public certification within six months of hire.
Obtain Dispatcher Certification within six months of hire; maintain the ongoing yearly requirement of 40 hours.

Responsibilities

Respond to emergency calls for police, fire, and medical services.
Respond to non-emergency calls by providing information and resources to citizens.
Answer, relay, and/or broadcast emergency calls to police, fire, and medical services.
Monitor activities of police, fire, and community service officers.
Answer, relay, and/or broadcast calls for community service officers and other law enforcement agencies.
Monitor jail activities via closed-circuit TV.
Perform searches on incoming arrests, as appropriate.
Enter data in state and department computers.
Receive bond money and complete appropriate release documents.
Maintain logs and reports for the jail, state computer, and Enhanced 911 phone system.
Provide limited assistance to inmates, including preparing and serving meals, conducting hourly checks, and helping with personal needs such as telephone calls.
Maintain cleanliness of the jail, booking, and work areas.
Participate in training and/or orientation of probationary Public Safety Telecommunicators.
Cross-train and perform other duties as assigned, including assisting other departments as required.

Benefits

11 paid holidays per year.
10 paid sick leave days per year.
10 paid vacation leave days per year, increasing with years of service up to 20 days.
Two fitness facilities for employees.
Pension plan.
Longevity pay.
Employee Assistance Program.
Short- and long-term disability.
Basic Life and AD&D.
Employee-only base dental coverage; employer pays a portion of family dental coverage.
Three healthcare plans; employer pays 75% of the base plan premium or the base-plan equivalent for other tiers.
Case Community Center membership.
Discounted fishing pass at Shell Lake.
Discounted golf at Canyons at Blackjack Ridge.
Utility discount for employees who live within the Sand Springs water district.