Public Safety Telecommunicator I

Kentucky Personnel Cabinet•Campbellsburg, KY

7d•Onsite

About The Position

Kentucky State Police is hiring a Public Safety Telecommunicator to serve as a vital link between state Troopers and the information they need to perform their duties. Telecommunicators answer emergency and non-emergency calls and dispatch police and other emergency personnel. The position operates in a 24-hour environment and has a variable shift; applicants must be willing to work a flexible shift. A comprehensive field training program begins on the first day of employment and continues through the first 12 months. Employees must also attend a five-week telecommunications academy in Frankfort, Monday through Friday, during their first year. Required certifications include LINK/NCIC Operator, Emergency Medical Dispatcher, and Kentucky Law Enforcement Council Telecommunicator certification, each within the stated time limits. The position is performed in a communications center at a Kentucky State Police Post under extremely stressful conditions. Rotating shifts may be required.

Requirements

High school graduate; qualifying experience in transmitting, receiving, and relaying electronic information for law enforcement, emergency medical, fire, emergency management, military communications, or traffic operations may substitute year-for-year for the education requirement.
Obtain LINK/NCIC Operator certification within 30 days of employment in this job classification.
Obtain Emergency Medical Dispatcher certification within 60 days of employment in this job classification.
Obtain Kentucky Law Enforcement Council (KLEC) Telecommunicator certification within 12 months of employment in this job classification.
Must not have been convicted of a felony or other crimes pursuant to KRS 15.540.
Maintain required licenses, certifications, and other credentials for the duration of employment.
Strong work ethic, multitasking, typing, strong written and verbal communication, map reading, customer service, active listening, ability to perform under pressure, solid judgment, and computer literacy.
Must be willing to work a flexible shift in a 24-hour operation; rotating shifts may be required.
Must stay in Frankfort at the Academy Monday through Friday during the five-week telecommunications academy.
Employees in this position are prohibited from using medical cannabis.

Responsibilities

Answer radio and telephone calls, including 911 calls in designated areas.
Gather and relay pertinent information from each communication and dispatch calls to police and other emergency management personnel.
Provide pre-arrival instructions during medical emergencies.
Operate the Computer Aided Dispatching system (CAD).
Maintain familiarity with the Post region.
Use nationwide law enforcement systems to assist Troopers and detectives with investigations ranging from traffic enforcement to major crimes.