Public Safety Specialist-Administration

St. Louis County Library•Frontenac, MO

1d•Onsite

About The Position

St. Louis County Library’s Administration Department is seeking a full-time Public Safety Specialist to work under the direction of the Manager, Safety & Security. In a public library setting, this role helps provide a welcoming, safe, and secure environment for employees and patrons and protects library assets. The position is safety-sensitive and requires the ability to remain alert and safe at all times. The schedule is Monday through Friday, either 12:00 p.m. to 8:00 p.m. or 1:00 p.m. to 9:00 p.m., including weekends. The salary is $24.19 per hour.

Requirements

High school diploma or GED.
Three to five years of experience in security, social services, or related work directly with the public.
Excellent communication skills, including customer service, conflict resolution, and de-escalation techniques.
Unarmed Security License issued by St. Louis County Police.
Willingness to obtain Adult CPR with First Aid and Automatic External Defibrillation (AED) certification.
Willingness to obtain Mental Health First Aid Certification.
Ability to operate a motor vehicle.
Valid driver’s license with a good driving record.
Ability to use software applications, including Microsoft Word, Excel, and Google applications such as Gmail, Calendars, and Docs.
Ability to stand and walk for an 8-hour shift.
Ability to lift a minimum of 50 pounds.
Ability to remain alert and safe at all times in this safety-sensitive position.

Nice To Haves

Bachelor’s degree or 60 hours of college credit.
Experience working with underserved populations.

Responsibilities

Provide excellent customer service while creating a safe and welcoming environment for employees and patrons accessing library services.
Perform safety and security duties related to protecting library employees and facilities.
Explain the Library’s Code of Conduct to patrons courteously and tactfully, using de-escalation techniques to address issues and resolve conflicts.
Maintain confidentiality in interactions with patrons and employees.
Circulate among branch exteriors, public spaces, and employee service areas.
Secure the branch at closing and set the alarm system.
Accompany library employees to parking areas and be the last person to leave the branch parking area.
Work cooperatively with management and employees to maintain a safe environment.
Write incident reports documenting observations, information, incidents, and surveillance activities, and conduct necessary incident follow-up.
Support employees with enforcement of patron suspensions.
Assist with evacuations of employees and patrons during emergencies.
Conduct quarterly safety and security risk assessments.
Perform routine security camera checks and ensure cameras are operational.
Submit maintenance service requests addressing safety hazards.
Respond to public safety matters after hours.
Act as a liaison with local law enforcement, fire protection, and emergency personnel.
Facilitate the release of video footage for police investigations.
Assist local fire department personnel with yearly branch fire inspections.
Perform other duties as assigned.