About The Position

The Public Safety Specialist provides administrative, investigative, or operational support within an assigned unit in direct support of law-enforcement or corrections operations. The role does not require commissioning or certification as a law-enforcement or corrections officer and is distinguished from general office support by the specialized duties and requirements of the assigned unit. Work assignments vary according to departmental needs. The position may require morning, evening, weekend, and holiday work, as well as schedule rotation. Duties may include supporting visitors, officers, and the public; maintaining records and reports; operating security and communications systems; supporting jail or court operations; and handling confidential information and materials.

Requirements

  • High school diploma or GED and two years of public contact experience; alternatively, one year with Pima County as an Administrative Assistant I, Administrative Assistant II, or a related position determined by the department head at recruitment. Relevant education and/or experience may be substituted.
  • Valid driver's license at the time of application and a valid Arizona driver's license at the time of appointment.
  • Obtain access certification within six months of appointment for criminal history databases and communications systems required for the assigned position.
  • Satisfactorily complete a background investigation.
  • Complete required pre- and post-appointment drug screening and polygraph examinations.
  • Complete any required post-offer physical and/or drug screening.
  • Provide post-offer proof of required immunizations and/or complete required TB screening.
  • Meet physical and sensory abilities determined by the position, which may include bending, reaching, squatting, stooping, grasping, fine movement, hearing and speaking in person or over communications equipment, and vision abilities needed to operate a motor vehicle.
  • Clearly document qualifying education and experience in the application.

Responsibilities

  • Greet and monitor visitors, direct them to appropriate offices or activities, and conduct visitor screenings and security clearances.
  • Receive and direct telephone calls from the public, the 911 communications center, and officers, referring inquiries or issues to appropriate staff.
  • Maintain logs, reports, briefing books, and related materials, ensuring proper documentation and distribution.
  • Monitor and respond to security, fire, and problem alarms; notify staff and clear alarm systems as needed.
  • Compile, sort, and distribute departmental materials, reports, mail, and publications.
  • Query databases and communications systems for information such as licenses, warrants, stolen property, and detainee status.
  • Prepare and compile statistical, operational, and special reports for supervisory and command staff.
  • Maintain the confidentiality and security of materials and information encountered during work.
  • Drive and maintain department vehicles to ensure operational readiness.
  • Order, inventory, and distribute supplies, equipment, forms, and materials in coordination with the Materiel Management Unit.
  • Investigate and prepare police, case, incident, and situation reports based on inquiries from telephone calls, visitors, and officers.
  • Review field officer and traffic accident reports for compliance with standards, procedures, and deadlines, and report findings to supervisory staff.
  • Process subpoenas, manage the inmate phone system, and coordinate distribution of telecommunication devices for the deaf (TDD).
  • Search U.S. mail for contraband, process inmate money orders, and manage recordings of inmate phone calls.
  • Monitor jail or court video surveillance, operate electronic systems such as doors, elevators, and gates, and coordinate internal events and facility construction oversight.
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