Public Safety Parking & Fleet Administrative Assistant

Mount Saint Mary's University•Emmitsburg, MD

About The Position

The Public Safety Parking & Fleet Administrative Assistant coordinates and supports the University’s parking enforcement program and fleet management operations. The role oversees vehicle registration for students and staff, administers parking permits, and supports consistent enforcement of university parking policies and regulations. The position manages fleet vehicle inventory, distribution, tracking, and recordkeeping to support proper utilization, compliance, and maintenance coordination. It monitors parking activity, assists with enforcement processes, and conducts analysis and reporting related to parking, fleet, and other department activities. The role also assists with Clery compliance documentation and other departmental administrative functions. The Assistant communicates with the university community about parking, permits, and fleet-related inquiries and provides customer service. Administrative work includes data entry and reporting in Excel, maintaining records in department software systems, creating materials using tools such as Adobe and Canva, operating the university phone system, and working with access-control systems. The position must follow university safety procedures and confidentiality rules, supports the Director and Deputy Director of Public Safety, and reports directly to the Director of Public Safety.

Requirements

  • High school diploma or equivalent.
  • Good communication skills.
  • Advanced computer knowledge.
  • Good human relations skills.
  • Ability to work with and resolve stressful and challenging situations.
  • Successfully pass a background check.

Nice To Haves

  • Associate's degree.

Responsibilities

  • Support the Director and Deputy Director of Public Safety and follow their directions and requests.
  • Enter vehicle registrations and issue parking decals and temporary vehicle registrations.
  • Identify vehicle owners associated with citations, monitor citations during the appeals process, prepare citations for adjudication, enter billed citations, and maintain related files and histories.
  • Manage fleet vehicles, certified drivers, billing, and related tasks.
  • Assist with Clery compliance administrative tasks.
  • Analyze and develop reports related to department activities.
  • Monitor fire, security, and safety hazards; take corrective measures or document issues for repair through the work order system.
  • Operate the University phone system professionally and politely.
  • Work with the premises access-control system and assist with management of the University access-control system.
  • Program card readers with time zones and schedules and coordinate door-access needs with campus departments, including the Frederick campus.
  • Maintain confidentiality.
  • Complete other administrative tasks as assigned.

Benefits

  • Holiday and sick leave benefits.
  • Tuition remission for graduate and undergraduate classes at Mount St. Mary’s University.
  • PNC Sports Complex (ARCC) membership benefits.
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