Public Safety Administrative Assistant

West Shore Community College•Scottville, MI

About The Position

West Shore Community College seeks a highly organized, detail-oriented Public Safety Administrative Assistant to provide administrative and operational support to Public Safety programs, including EMS and Fire and Criminal Justice, as well as assigned Workforce Development initiatives. The role coordinates communications, manages day-to-day office operations, and prepares reports and correspondence for internal and external stakeholders. It also supports faculty and staff by organizing training-session logistics, managing course materials, facilitating student communications, and assisting with customized training and learning programs offered through Workforce Development. The position serves as the primary point of contact for the Riemer Regional Public Safety Training Center and supports the Director of EMS and Fire, the Director of Criminal Justice, and Workforce Development leadership. It reports to the Director of Emergency Medical Services and Fire and works with Criminal Justice and Workforce Development leadership to prioritize assigned responsibilities. Compensation starts at $17.85 per hour or above, commensurate with skills and experience.

Requirements

Associate degree in office administration, business, or a related field, or an equivalent combination of education and progressively responsible administrative-support experience.
Exceptional customer-service experience.
Ability to provide exceptional customer service under pressure.
Ability to assist multiple departments and directors.
Attention to compliance and data integrity.
Strong organizational skills.

Responsibilities

Serve as the primary point of contact for the Riemer Regional Public Safety Training Center.
Provide support to the Director of EMS and Fire, the Director of Criminal Justice, and Workforce Development leadership.
Compile, enter, and safeguard confidential files, grades, and student records in required state training databases, in compliance with FERPA and records-retention laws.
Coordinate campus facilities needs, including specialized scheduling for the driving pad, simulators, and external-agency use.
Process student registrations, course payments, and purchasing requests for EMS and Fire, Criminal Justice, and Workforce programs.
Calculate instructor contact hours to prepare HR contracts.
Coordinate communications and manage day-to-day office operations.
Prepare reports and correspondence for internal and external stakeholders.
Organize logistics for training sessions, manage course materials, and facilitate student communications.
Assist with planning and delivering customized training and learning programs offered through Workforce Development.