Public Safety Assistant II

San Manuel Band of Mission Indians•Highland, CA

5d•Onsite

About The Position

Under the direction of a Department of Public Safety (DPS) Sergeant, the Public Safety Assistant II (PSA II) provides essential support to DPS. The role requires comprehensive knowledge of the organization, security-field skills, and adherence to DPS policies and procedures. It is a uniformed guard position requiring compliance with current California Bureau of Security and Investigative Services (BSIS) guard card guidelines. The PSA II performs a broad range of duties while maintaining professionalism and confidentiality. The PSA II protects Tribal citizens, assets, guests, team members, facilities, and operations; patrols and monitors assigned areas; supports investigations and emergency response; prepares incident reports; and helps train and develop PSAs. The role also maintains authorized equipment, issued uniforms, and departmental areas; provides information about relevant policies and ordinances; and builds positive relationships with community members, vendors, guests, and team members. The primary work environment varies among a climate-controlled office, gaming facility, and outdoor areas. Employees may face weather, secondhand smoke, moderate noise, long hours, and physically demanding conditions. The position may require evening, weekend, and holiday shifts, an irregular schedule, overtime if assigned, and travel to meetings, trade shows, conferences, and Tribe properties.

Requirements

High school diploma or GED.
At least two years of security experience.
At least 21 years of age.
Outstanding communication and interpersonal skills.
Advanced critical-thinking and investigative skills.
Intermediate proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Working knowledge of security procedures and applicable State, Federal, and Tribal laws, regulations, and ordinances; interviewing and interrogation techniques; and laws concerning search and seizure.
Ability to observe situations analytically and objectively and accurately record pertinent information.
Ability to communicate clearly and concisely verbally and in writing, and to produce well-written documents with correct spelling, grammar, punctuation, organization, and content.
Ability to remain calm under stress, exercise reasonable judgment, and make sound decisions, particularly in emergencies.
Ability to operate a motor vehicle safely and knowledge of state and local motor vehicle laws.
Professional grooming and compliance with DPS uniform-appearance policies.
Obtain and maintain a valid California BSIS Security Guard card within 120 days of employment.
Complete an in-house three-week basic Public Safety Assistant academy, a three-week Field Training Program, a 180-day probationary period, and required new employee and departmental training, which may include NIMS courses.
Complete mandated in-service training and obtain required certifications, including Weaponless Defense Techniques, applicable security details and policies training, First Aid, and CPR.
For authorized driving, hold a valid driver's license and have an acceptable driving record as determined by the insurance carrier.
Meet the position's physical and sensory requirements, including the ability to hear radio transmissions, walk and climb stairs extensively, stand for extended periods, respond physically to incidents, and maintain an acceptable level of physical condition.
Be able to work long hours and overtime if assigned, and work an irregular schedule that may include weekends, holidays, evenings, and varying shifts.

Nice To Haves

At least one year of security supervisory experience.
Chemical Agent/Pepper Gel Certification.
A gaming license may be required at the discretion of the San Manuel Tribal Gaming Commission.

Responsibilities

Safeguard Tribal citizens, assets, guests, team members, facilities, and operations by watching for unauthorized entry, suspicious activity, and crimes.
Provide courteous, personalized interactions and help create a safe and welcoming environment for visitors.
Patrol and monitor assigned buildings, offices, and other areas on foot or in a vehicle for suspected violations of policies, procedures, or laws.
Support DPS Sergeants and assist in training and developing PSAs.
Assist with investigations by examining and validating information, interviewing relevant individuals, compiling written reports, and presenting oral reports as needed.
Monitor designated areas, respond to service calls, assess situations, collect information, and draft incident reports for cases requiring no additional follow-up.
Maintain care and control of authorized equipment, issued uniforms, and departmental equipment and areas.
Serve as a PSA liaison, focusing on PSA operations under the guidance of DPS Sergeants.
Determine whether observations warrant an investigation and identify, gather, handle, and safeguard physical evidence in accordance with applicable laws, policies, and procedures.
Respond to emergencies and incidents, take immediate steps to control scenes, administer first aid and CPR, provide assistance, and make required notifications.
Provide information about and educate others on relevant policies, procedures, and ordinances.
Maintain positive relationships with internal guests, vendors, team members, community groups, and guests from diverse backgrounds, using effective communication techniques.
Perform other duties as assigned to support efficient departmental operations.