About The Position

The Public Safety Officer is a full-time role in the Office of Public Safety responsible for enforcing security-related policies and carrying out patrol and monitoring duties to protect Zoo employees, visitors, and property during overnight hours. The officer is expected to demonstrate professionalism, sound judgment, accountability, reliable follow-through, and commitment to the Zoo’s Core Values while working independently with minimal supervision. The position reports to the Night Shift and Day Shift Supervisors. It is overtime-eligible and eligible for the Zoo’s benefits programs for non-union employees. Work involves physically demanding duties, including standing, walking, driving a patrol vehicle, working outdoors in varying weather conditions, and lifting or carrying up to 75 pounds without assistance. Employment is contingent on passing a drug and nicotine screen and a background investigation.

Requirements

  • High school diploma.
  • Excellent oral and written communication, interpersonal, and customer-service skills.
  • Familiarity with Windows-based software and applications.
  • Valid driver’s license and an insurable driving record; must maintain these credentials.
  • Ability to stand, walk, and drive a patrol vehicle as required.
  • Ability to use a computer mouse and keyboard and other office equipment.
  • Ability to work outdoors and be exposed to outside weather conditions for several hours a day.
  • Ability to lift, move, or carry up to 75 pounds without assistance.
  • Must pass a drug and nicotine screen and background investigation.
  • Maintain First Aid, CPR, and AED certification.
  • Equivalent combinations of training, education, and experience that provide the required knowledge, skills, and abilities will be considered.

Responsibilities

  • Patrol Zoo-controlled locations and protect the perimeter.
  • Troubleshoot perimeter gate and access-control issues.
  • Advise on weather-related safety issues for employees and guests.
  • Monitor weather stations and websites for severe or inclement weather.
  • Monitor and manage card access-control and key-control systems.
  • Monitor and manage video-surveillance systems.
  • Prepare and maintain nightly activity reports, incident reports, and required paperwork.
  • Author reports and read and evaluate correspondence and memoranda related to operational activities, safety, and security hazards.
  • Understand and observe USDA and AZA regulatory criteria for physical perimeter standards.
  • Assist with follow-up investigations of previously reported Zoo incidents.
  • Participate in training programs and complete special assignments as needed.
  • Maintain regular, reliable, and punctual attendance.
  • Assist with parking operations and management of traffic-control devices and signage.
  • Maintain First Aid, CPR, and AED certification.
  • Perform building safety checks, including checks of fire extinguishers and emergency lighting.
  • Assist the Office of Public Safety Department in maintaining a safe and secure work environment.
  • Perform other duties as assigned.

Benefits

  • Affordable medical, dental, and vision coverage effective the first of the month following date of hire
  • 401(k) plan with company match
  • Flexible spending accounts
  • Generous paid time off
  • Company-paid disability and life insurance
  • Park discounts and free passes
  • Overtime eligibility
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