Public Safety Clerk (Part Time)

City of Grosse Pointe Park•Grosse Pointe Park, MI

About The Position

The City of Grosse Pointe Park Department of Public Safety is seeking a dependable, organized, and detail-oriented Part-Time Public Safety Clerk to support the department’s daily operations and provide professional, courteous service to residents, visitors, and outside agencies. The position works approximately 30 hours per week. The ideal candidate is reliable, professional, comfortable working independently, and able to handle confidential and sensitive information with discretion. The role requires managing varied responsibilities, adapting to changing priorities, and maintaining a positive attitude in a busy public safety environment.

Requirements

  • Be dependable and punctual, and demonstrate a strong work ethic.
  • Successfully pass a comprehensive background investigation.
  • Maintain strict confidentiality when handling sensitive information, police records, and departmental matters.
  • Demonstrate strong organizational skills and attention to detail.
  • Have excellent verbal and written communication skills.
  • Maintain a professional and courteous demeanor when interacting with the public.
  • Have basic computer skills and the ability to learn department-specific software and systems.
  • Be able to multitask, prioritize assignments, and work effectively in a fast-paced environment.

Nice To Haves

  • Previous administrative, clerical, or customer service experience.

Responsibilities

  • Process and respond to Freedom of Information Act (FOIA) requests.
  • Process dog licenses and maintain related records.
  • Assist with dog park registrations and inquiries.
  • Monitor and respond to department emails and general inquiries.
  • Issue and maintain residential and guest parking permits.
  • Process block party requests and applications.
  • Accept credit card payments and forward completed transaction information to appropriate personnel.
  • Prepare and distribute reports to insurance companies and other law enforcement agencies.
  • Scan, upload, and attach documents and related materials to police reports.
  • Answer incoming telephone calls and direct inquiries appropriately.
  • Assist residents and visitors who walk into the Public Safety Department.
  • Provide general administrative and clerical support to the Police and Fire Departments as needed.
  • Assist with City Attorney requests.
  • Perform other duties assigned by the Director of Public Safety.
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