Part-Time - Public Safety Officer
About The Position
The Part-Time Public Safety Officer works in the Public Safety Department and reports to the Public Safety Supervisor. This hourly, non-exempt role helps preserve order and protect property at the Arena while providing friendly customer service to staff and the public. Officers patrol the premises, monitor access, respond to calls and incidents, and perform security-related duties. The role may involve working outdoors in adverse conditions and requires availability for a variety of shifts, including evenings, weekends, and some holidays. Officers must be able to perform or be qualified by a supervisor or manager for several operational assignments, including Command Center Dispatch on gamedays, Base Operator on non-gamedays, Post I Operations, Report Writer, and Loading Dock Attendant. Other duties may be assigned by Public Safety Management.
Requirements
- Must be at least 18 years old.
- High school diploma or equivalent.
- Good judgment.
- Ability to maintain strict confidentiality in security and personnel matters.
- Strong problem-solving, interpersonal, conflict-resolution, and communication skills.
- Friendly, outgoing personality and desire to serve the company and public.
- Availability to work a variety of shifts, including evenings, weekends, and some holidays.
- Experience working with the public, including customer service experience.
- Basic computer skills.
- Valid driver's license and reliable transportation.
- Must possess or be able to obtain a Tennessee Private Protective Services Unarmed Security Guard license.
- Must undergo an extensive background investigation, including a criminal history check, previous employment verification, and character references, as a condition of employment.
- Ability to perform physical activities including sitting, walking, standing, bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing, and handling materials.
- Ability to see details at close range and at a distance.
- Ability to distinguish sounds of varying pitch and loudness and focus on one sound source amid distracting sounds.
- Ability to speak and communicate clearly.
- Ability to stand or walk for long periods and climb stairs.
- Willingness to work outdoors in adverse conditions when assigned.
- Ability to lift at least 50 pounds.
Responsibilities
- Patrol the premises and circulate among visitors, patrons, and employees to preserve order and protect property.
- Monitor and authorize visitor entrances and departures.
- Prepare employee badges and ensure access is limited to authorized Arena areas.
- Operate screening devices to prevent prohibited articles from entering the Arena or restricted areas.
- Escort individuals to specified locations and provide personal protection.
- Use walkie-talkies and cell phones to communicate with security personnel.
- Inspect and adjust security systems, equipment, and machinery to ensure they are operational and to detect evidence tampering.
- Write clear, concise reports of daily activities and irregularities, including damage, theft, unauthorized persons, unusual occurrences, incidents, and medical emergencies.
- Call police or fire departments in emergencies.
- Provide friendly customer service and remain alert during duty periods.
- Respond to calls and incidents at the Arena.
- Correctly interpret and follow written technical instructions.
- Understand and perform, or be qualified to perform, Command Center Dispatch (gamedays), Base Operator (non-gamedays), Post I Operations, Report Writer, and Loading Dock Attendant duties.
- Verbally answer questions from staff and the public.
- Perform other duties as assigned by Public Safety Management.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
