Part-Time - Public Safety Officer

Bridgestone Arena•Nashville, TN

10d

About The Position

The part-time Public Safety Officer patrols the Arena and circulates among visitors, patrons, and employees to preserve order and protect property. The role monitors and authorizes entry and departure, prepares employee badges, ensures access to authorized areas, screens individuals for prohibited items, escorts individuals, and provides personal protection. Officers remain in contact with security personnel using walkie-talkies and cell phones and inspect security systems, equipment, and machinery for operational readiness and evidence of tampering. The officer responds to Arena calls and incidents, provides friendly customer service, answers questions from staff and the public, and follows written technical instructions. Duties include writing clear reports of daily activities and irregularities, contacting police or fire departments during emergencies, and performing other duties assigned by Public Safety Management. The position also requires qualification to independently perform several assigned functions, including Command Center Dispatch on gamedays, Base Operator on non-gamedays, Post I Operations, Report Writer, and Loading Dock Attendant. The position requires availability for varied shifts, including evenings, weekends, and some holidays. It involves extensive physical activity and may require working outdoors in adverse conditions.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Good judgment.
Ability to maintain strict confidentiality in security- and personnel-related matters.
Strong problem-solving, interpersonal, conflict-resolution, and communication skills.
Friendly, outgoing personality and desire to serve the company and public.
Availability to work a variety of shifts, including evenings, weekends, and some holidays.
Experience working with the public, including customer service experience.
Basic computer skills.
Valid driver’s license and reliable transportation.
Must possess or be able to obtain a Tennessee Private Protective Services Unarmed Security Guard license.
Must pass an extensive background investigation, including a criminal history check, previous employment verification, and character references.
Ability to stand or walk for long periods and climb stairs.
Ability to lift a minimum of 50 pounds.
Ability to work in adverse conditions in outdoor positions when assigned.
Ability to see details at close range and at a distance.
Ability to distinguish sounds that vary in pitch and loudness and focus on a single sound source amid distracting sounds.
Ability to speak and communicate clearly.

Responsibilities

Patrol premises and circulate among visitors, patrons, and employees to preserve order and protect property.
Monitor and authorize the entrance and departure of visitors.
Prepare employee badges and ensure proper access to authorized Arena areas.
Operate detection devices to screen individuals and prevent prohibited articles from entering the Arena or restricted areas.
Escort individuals to specified locations and provide personal protection.
Use walkie-talkies and cell phones to communicate with security personnel.
Inspect and adjust security systems, equipment, and machinery to ensure operational use and detect evidence of tampering.
Write clear and concise reports of daily activities and irregularities, including damage, theft, unauthorized persons, unusual occurrences, incidents, and medical emergencies.
Call police or fire departments in emergencies.
Provide friendly customer service and answer questions from staff and the public.
Stay alert and perform security-related functions; respond to calls and incidents at the Arena.
Correctly interpret and follow written technical instructions.
Independently perform, or be qualified by a supervisor or manager to perform, Command Center Dispatch (gamedays), Base Operator (non-gamedays), Post I Operations, Report Writer, and Loading Dock Attendant duties.
Perform other duties as assigned by Public Safety Management.