OPS RCC PUBLIC RECORDS TECHNICIAN - 76808853

State of Florida • Jacksonville Beach, FL

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About The Position

The Public Records Technician documents and fulfills public records requests made to the Florida Highway Patrol, ensuring requests are acknowledged and processed in a timely manner. The role requires analyzing and interpreting data and policy procedures to reach logical conclusions or make recommendations. The technician communicates with other records technicians, FHP troop administrative support personnel responsible for delivering public records, and managers to coordinate work within and between organizational units. The position also involves planning and scheduling activities to meet individual and unit goals and objectives.

This is an Other Personal Services (OPS) opportunity with the Florida Department of Highway Safety and Motor Vehicles, Division of Florida Highway Patrol. The position requires a high school diploma or GED, a valid driver’s license meeting specified driving-history conditions, and Level 2 background and CJIS security clearance, including fingerprinting. Applicants may be subject to a skills assessment and/or oral interview.

Requirements

• High school diploma or GED equivalent.
• Maintain a valid driver’s license in good standing, with no cancellations, suspensions, or revocations for at least three years before employment and throughout employment.
• Have no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period before and throughout employment.
• Obtain and maintain Level 2 background and CJIS security clearance, including fingerprinting.
• Demonstrate knowledge of administration and management, attention to detail, customer service, interpersonal skills, applicable laws and procedures, oral communication, problem solving, writing, and technology.
• Use computer applications including Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet, SharePoint, People First, Driver and Vehicle Information Database, and GovQA.
• Applicants must clearly state qualifying information—including software, actual work experience, and years of employment—in their employment history.

Responsibilities

• Document and fulfill public records requests made to the Florida Highway Patrol.
• Acknowledge and process requests in a timely manner.
• Analyze and interpret data and policy procedures to reach logical conclusions or make recommendations.
• Communicate with records technicians, FHP troop administrative support personnel, and managers to coordinate activities within and between organizational units.
• Plan and schedule activities to accomplish individual and unit goals and objectives.

Benefits

• State of Florida 401(a) FICA Alternative Plan
• Workers’ compensation
• Reemployment assistance (unemployment compensation)
• Participation in certain State Group Insurance benefits, subject to eligibility requirements
• Deferred compensation
• Employee Assistance Program
• The posting also mentions competitive medical and life insurance, retirement benefits, vacation and sick leave, paid holidays, and educational assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED