Public Records Coordinator

Sacramento State • Sacramento, CA

2d • Onsite

About The Position

Under general direction of the Chief of Operations and California State University Chancellor’s Office General Counsel, the incumbent is responsible for responding to information requests pursuant to the California Public Records Act (CPRA), the Information Practices Act (IPA), the Family Educational Rights and Privacy Act (FERPA), and/or other disclosures required by law and/or policy. The incumbent will also consult and confer with internal and external agencies in the scope of responding to information requests, and will conduct research on public access and privacy issues as required by law and regulation.

Requirements

• Four years of experience in analysis and/or evaluation of policy, regulations and/or other standards leading to the development or improvement of administrative policies and protocols to reinforce compliance.
• Customer service experience.
• Working knowledge of records management principles, policies, and best practices pertaining to records.
• Skill in analyzing information or procedures, defining problems or objectives, formulating logical and objective conclusions, and recognizing alternatives and their implications.
• Ability to research regulatory issues and provide concise analysis and recommendations to campus decision makers.
• Ability to keep abreast of University policies and State or Federal regulations that affect information practices processes, and implement necessary changes.
• Excellent writing skills to compose general business correspondence, using correct grammar and punctuation and using tone and format appropriate for the intended audience.
• Excellent interpersonal skills to establish and maintain cooperative, tactful, effective and harmonious working relationships with co-workers, supervisors, University employees, attorneys and the public.
• Strong communication skills (verbal and written).
• Ability to maintain confidentiality of information and documents, utilizing judgment and discretion.
• Organizational and time management skills.
• Ability to perform despite frequent interruptions or distractions.
• Ability to work independently and follow through on assignments with minimal direction.
• Strong computer skills with proficiency in desktop office solutions (e.g. Microsoft Office), database applications, email, and internet search tools.
• Ability to pass a background check.

Nice To Haves

• Bachelor’s or advanced degree preferred.
• Customer service experience in higher education or public sector organizations.
• Knowledge of record retention and information practices, policies, and procedures, state and federal guidelines and privacy issues, e.g. California Public Records Act (CPRA), Freedom of Information Act (FOIA), and Information Practices Act (IPA).
• Working knowledge of records management principles, policies, and best practices pertaining to public records.

Responsibilities

• Responding to information requests pursuant to the California Public Records Act (CPRA), the Information Practices Act (IPA), the Family Educational Rights and Privacy Act (FERPA), and/or other disclosures required by law and/or policy.
• Consulting and conferring with internal and external agencies in the scope of responding to information requests
• Conducting research on public access and privacy issues as required by law and regulation.

What This Job Offers

• Job Type: Full-time