Public Outreach Specialist, Infrastructure

Gafcon PM-CM LLC•Los Angeles, CA

5d•$90,000 - $110,000•Onsite

About The Position

The Public Outreach Specialist provides communications, public outreach, and administrative support for public infrastructure and construction projects. The role supports community outreach programs, stakeholder engagement, public notifications, and project communications, helping maintain accurate, timely, and consistent communication with community members, businesses, public agencies, project stakeholders, and the general public throughout planning, design, and construction. The position is based onsite at project offices and locations in the Los Angeles area and is not eligible for remote work. Reliable transportation to and from assigned work locations is required. Evening, weekend, or extended-hour work may be needed to support outreach events and project milestones. Duties and responsibilities may be periodically redefined based on organizational needs or performance. Employment is conditional on proof of legal authorization to work in the United States and a background check.

Requirements

Experience in public outreach, public relations, communications, community engagement, or a related field.
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
Strong written, verbal, and interpersonal communication skills, including the ability to communicate professionally with community members, businesses, public agencies, elected officials, and project stakeholders.
Excellent organizational and time management skills, including the ability to manage multiple assignments and deadlines in a fast-paced environment.
Strong attention to detail, proofreading, and quality control skills.
Demonstrated customer service and stakeholder relations skills.
Ability to work collaboratively with internal teams, contractors, consultants, and external stakeholders.
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
Ability to maintain electronic records, stakeholder databases, and project communication logs.
Willingness to work evenings, weekends, or extended hours as needed to support outreach events and project milestones.
Ability to work onsite at project offices and locations in the Los Angeles area; the position is not eligible for remote work.
Reliable transportation to and from assigned work locations is required.
Proof of legal ability to work in the United States and completion of a background check are conditions of employment.

Nice To Haves

Experience supporting public infrastructure, transportation, aviation, construction, or government projects.
Familiarity with Canva and Adobe Creative Suite.
Experience with website content management systems (CMS), such as Drupal or similar platforms.
Familiarity with email marketing platforms and social media management tools.
Relevant certifications in communications, public engagement, marketing, or project management.

Responsibilities

Assist in implementing public outreach, stakeholder engagement, and communications plans for transportation, infrastructure, and construction projects.
Track and help address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.
Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.
Maintain stakeholder contact databases, distribution lists, communication records, and outreach activity logs.
Draft routine correspondence, meeting notices, stakeholder updates, and other outreach materials.
Assist in developing presentations, fact sheets, FAQs, and other public information materials.
Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
Support website updates, document uploads, and content management activities.
Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
Support media events through attendee coordination, logistics, and distribution of informational materials.
Coordinate meeting schedules, agendas, sign-in sheets, meeting summaries, and related documentation.
Monitor project activities and community concerns and communicate relevant updates to project leadership.
Assist in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
Coordinate distribution of project information among internal project teams, contractors, consultants, and external stakeholders.
Support project teams in following established communications protocols and outreach procedures.
Participate in field outreach activities at project sites, meetings, and community events as needed.
Perform other communications and outreach-related duties as assigned.