Public Outreach Specialist, Infrastructure

Gafcon PM-CM•Los Angeles County, CA

3d•Onsite

About The Position

The Public Outreach Specialist will provide communications, public outreach, and administrative support for public infrastructure and construction projects. The role assists with community outreach programs, stakeholder engagement, public notifications, and project communications. The specialist helps ensure accurate, timely, and consistent communication with project stakeholders, community members, businesses, public agencies, and the general public throughout project planning, design, and construction.

Requirements

Experience in public outreach, public relations, communications, community engagement, or a related field.
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
Strong written, verbal, and interpersonal communication skills, including the ability to communicate professionally with community members, businesses, public agencies, elected officials, and project stakeholders.
Excellent organizational and time management skills, with the ability to manage multiple assignments and deadlines in a fast-paced environment.
Strong attention to detail, proofreading, and quality control skills.
Demonstrated customer service and stakeholder relations skills.
Ability to work collaboratively with internal teams, contractors, consultants, and external stakeholders.
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
Ability to maintain electronic records, stakeholder databases, and project communication logs.
Willingness to work evenings, weekends, or extended hours as needed to support outreach events and project milestones.
Ability to work onsite at project offices and locations in the Los Angeles area; this position is not eligible for remote work.
Reliable transportation to and from assigned work locations is required.
Proof of legal ability to work in the United States and successful completion of a background check are conditions of employment.

Nice To Haves

Experience supporting public infrastructure, transportation, aviation, construction, or government projects.
Familiarity with Canva and Adobe Creative Suite.
Experience with website content management systems (CMS), such as Drupal or similar platforms.
Familiarity with email marketing platforms and social media management tools.
Relevant certifications in communications, public engagement, marketing, or project management are desirable.

Responsibilities

Assist in implementing public outreach, stakeholder engagement, and communications plans for transportation, infrastructure, and construction projects.
Track and help address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.
Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.
Maintain stakeholder contact databases, distribution lists, communication records, and outreach activity logs.
Draft routine correspondence, meeting notices, stakeholder updates, and other outreach materials.
Assist in developing presentations, fact sheets, FAQs, and other public information materials.
Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
Support website updates, document uploads, and content management activities.
Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
Support media events through attendee coordination, logistics, and distribution of informational materials.
Coordinate meeting schedules, agendas, sign-in sheets, meeting summaries, and related documentation.
Monitor project activities and community concerns and communicate relevant updates to project leadership.
Assist in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
Coordinate the distribution of project information among internal project teams, contractors, consultants, and external stakeholders.
Support project teams in following established communications protocols and outreach procedures.
Participate in field outreach activities at project sites, meetings, and community events as needed.
Perform other communications and outreach-related duties as assigned.

Benefits

Medical, dental, and vision coverage.
Employer-paid life and accidental death and dismemberment insurance.
Long-term disability insurance.
Flexible Spending Account (FSA), Health Savings Account (HSA), and Dependent Care Flexible Spending Account (DCFSA).
Commuter benefits and legal assistance resources.
Critical illness, accident, and voluntary life and AD&D insurance.
Paid vacation, sick time, and holidays.
401(k) retirement plan with employer match.
Employee stock purchase program.
Employee referral program.
Learning and development opportunities and tuition reimbursement.
Employee Assistance Program (EAP).
Years of Service Awards.