Public Outreach Specialist
About The Position
The Public Outreach Specialist serves as the public communications point of contact for construction projects, providing information, outreach, updates, notifications, and communications to community stakeholders. The role supports accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public during project planning, design, and construction. The position assists with stakeholder engagement plans and public-facing materials, coordinates outreach events and meetings, supports website and social media content, and helps track inquiries and community concerns. It also maintains outreach records, contact lists, and engagement databases, and supports communication among project teams, contractors, consultants, and external stakeholders. The role requires onsite presence at LAX offices and project locations, occasional field visits, and attendance at community meetings and public events. Work takes place in a professional office and airport environment, including outdoor conditions. Local candidates only; travel is 25%.
Requirements
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.
- Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
- Experience in public outreach, public relations, communications, community engagement, or a related field.
- Ability to maintain electronic records, contact databases, and project communication logs.
- Experience working with website content management systems (CMS), including Drupal or similar platforms.
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
- May be required to work evenings, weekends, or extended hours to support outreach events and project milestones.
- Occasional field visits and attendance at community meetings and public events are required.
- Onsite presence at LAX offices and project locations is required.
- Ability to sit or stand for up to 8 hours per day and move freely for up to 8 hours per day.
- Ability to work in an indoor airport setting.
Nice To Haves
- Experience supporting public infrastructure, transportation, aviation, construction, or government projects.
- Familiarity with Canva and Adobe Creative Suite.
- Familiarity with email marketing platforms such as Benchmark or similar systems.
- Knowledge of social media platforms and content management tools.
- Construction project experience.
- Relevant certifications in communications, public engagement, marketing, or project management.
Responsibilities
- Assist with developing PowerPoint presentations, fact sheets, FAQs, and other informational materials.
- Assist in implementing project stakeholder engagement and communications plans.
- Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.
- Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
- Monitor project activities and community concerns and provide updates to the Public Information Specialist II.
- Support media event preparation, including attendee coordination, logistics, and material distribution.
- Support website updates, document uploads, and content management activities.
- Coordinate distribution of project information to internal project teams and external stakeholders.
- Support contractor and consultant teams in implementing approved project communication protocols.
- Coordinate meeting schedules, agendas, sign-in sheets, and meeting summaries.
- Assist with field outreach at project sites, meetings, and community events.
- Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
- Draft routine correspondence, meeting notices, stakeholder updates, and outreach materials.
- Assist in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
- Help track and address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.
- Maintain communication records, outreach activity logs, stakeholder engagement databases, contact databases, and distribution lists.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with employer match
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
