Public Outreach Specialist

Cumming Management Group•Los Angeles, CA

About The Position

Cumming Group is hiring a Public Outreach Specialist in Los Angeles, California, to provide communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects on behalf of Los Angeles World Airports. The role assists with public information and community outreach initiatives, stakeholder engagement, public notifications, and project communications through project planning, design, and construction. The specialist supports implementation of stakeholder engagement and communications plans, helps respond to public inquiries and community concerns, and prepares and distributes project communications. The position also supports public events and meetings, website and social media content, outreach records, reports, and coordination between internal teams, contractors, consultants, and external stakeholders.

Requirements

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, or a related field.
Prior experience in public outreach, public relations, communications, community engagement, or a related field.
Familiarity with Canva and Adobe Creative Suite.
Proficiency with Microsoft Excel, Word, PowerPoint, Teams, and Outlook.
Experience working with website content management systems (CMS), including Drupal or similar platforms.
Familiarity with email marketing platforms such as Benchmark or similar systems.
Knowledge of social media platforms and content management tools.
Ability to maintain electronic records, contact databases, and project communication logs.
Strong written, verbal, and interpersonal communication skills.
Excellent organizational and time management skills.
Ability to manage multiple assignments and deadlines in a fast-paced environment.
Detail-oriented, with strong proofreading and quality-control abilities.
Ability to interact professionally with community members, businesses, agencies, elected officials, and project stakeholders.
Excellent customer service and stakeholder relations skills.
Ability to work effectively in a collaborative team environment.

Nice To Haves

Experience supporting public infrastructure, transportation, aviation, construction, or government projects.
Construction project experience.

Responsibilities

Assist in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.
Help track and address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.
Assist in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
Maintain stakeholder contact databases and distribution lists.
Draft routine correspondence, meeting notices, stakeholder updates, and outreach materials.
Assist with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
Support website updates, document uploads, and content management activities.
Assist with social media content preparation, scheduling, graphics coordination, and monitoring.
Support media event preparation, including attendee coordination, logistics, and material distribution.
Maintain communication records, outreach activity logs, and stakeholder engagement databases.
Coordinate meeting schedules, agendas, sign-in sheets, and meeting summaries.
Monitor project activities and community concerns and provide updates to leadership.
Assist in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
Coordinate distribution of project information to internal project teams and external stakeholders.
Support contractor and consultant teams in implementing approved project communication protocols.
Assist with field outreach activities at project sites, meetings, and community events.
Perform other communications and outreach-related duties as assigned.