PUBLIC HEALTH SERVICES MANAGER B-SES - 64084892

State of FloridaFort Walton Beach, FL
Onsite

About The Position

This position spends the majority of time engaged in supervisory responsibilities, including communicating with, motivating, training, and evaluating employees, as well as planning and directing their work. The incumbent has authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees, or to effectively recommend such actions. The role establishes performance expectations, meets regularly with staff, completes performance reviews, manages schedules to ensure adequate coverage, and approves timesheets. The incumbent is also responsible for developing the capacity of team members to independently facilitate partner meetings, lead projects, and support CHIP initiatives, ensuring staff are equipped with the skills and confidence needed to represent the department effectively in collaborative settings. This is entry‑level managerial work within the Community Health Improvement (CHI) Section, directing community health initiatives that promote, maintain, and improve individual and community adoption of healthy behaviors. Work involves complex tasks performed under limited supervision, often where policies or standard methods are not fully established. The position requires extensive knowledge of community dynamics and the ability to serve as an effective agent for change. The incumbent serves as a resource to support policy, systems, and environmental changes associated with the Community Health Assessment (CHA), Community Health Improvement Plan (CHIP), Florida Department of Health and Okaloosa County Health Department Strategic Plans, Healthy Communities of Florida, Florida Healthy Babies, and Health Liaison initiatives. The position assesses, plans, organizes, and prioritizes issues related to local and agency priorities. The role leads public health projects; develops project materials, plans, and processes; and maintains organized records and files. It supervises CHIP staff by assigning work, reviewing progress, and evaluating performance. The incumbent is responsible for strategizing, planning, and executing the CHA and CHIP processes; monitoring alignment with the Strategic Plan, PMQI Plan, and health improvement grants; and implementing plans to meet established goals and objectives. The position represents the health department in internal and external planning meetings and facilitates CHA, CHIP, and other community meetings. It coordinates efforts across programs to ensure a collaborative approach to improving public health and coaches staff in continuous quality improvement and life‑long learning. The incumbent oversees development of culturally relevant, age‑appropriate, evidence‑based educational materials used in outreach and health promotion. The role researches and analyzes public health data, prepares data displays, and recommends modifications to project goals. It conducts community surveys to identify health needs, develop goals, and assess resource availability. The incumbent synthesizes information from multiple sources, recognizes trends, adjusts approaches as needed, and evaluates the feasibility and potential impact of proposed actions. The position tracks and monitors CHA and CHIP progress, prepares reports, coordinates writing of CHA/CHIP documents, seeks grant funding, completes grant applications, and serves as the grant contact for community health assessment and improvement grants. The incumbent provides input to the Section Chief on programmatic issues and keeps the supervisor informed of emergent concerns. The position plans budgets, authorizes expenditures, and prepares or coordinates financial reports related to community health improvement. It may write or review contracts and agreements and collaborates with the CHI Section Chief, Assistant Director, and Business Manager or designee. The incumbent serves on or leads internal committees and workgroups to develop, implement, and evaluate health improvement activities. It integrates quality improvement initiatives throughout the CHIP process, participates in PMQI activities, and ensures compliance with Public Health Accreditation Board (PHAB) standards for CHA and CHIP documentation. The role writes CHIP annual reports and revisions and leads the team in writing and updating the CHA. It documents and tracks community involvement activities and conducts activities to increase awareness of healthy lifestyle impacts. The position assists community partners in implementing health initiatives such as 5210, Healthy Communities of Florida, breastfeeding‑friendly programs, Baby‑Friendly hospitals, and Maternal and Child Health Healthy Babies, etc. It collaborates with Environmental Health, Epidemiology, Public Health Preparedness, Public Information, and other internal programs to ensure coordinated public health efforts. The incumbent represents the organization to the public, government, and external partners for Community Health Improvement activities. It leads or coordinates local implementation of community health initiatives, provides technical assistance to partners, prepares and disseminates educational materials, and develops constructive working relationships. The role collaborates with health specialists and civic groups to identify community health needs, assess service availability, and develop goals using written work plans. It plans, implements, evaluates, and delivers health promotion and education programs and conducts outreach to community and priority groups. The position maintains required competencies, attends trainings and team meetings, communicates regularly with the supervisor, and remains knowledgeable of procedures for obtaining demographic and community health data. The incumbent investigates best practices, prioritizes work effectively, complies with personnel regulations, maintains confidentiality, and participates in workshops, conferences, and related activities. The role may transport or chaperone adult and youth volunteers or advocates. Performs all other duties as assigned in support of the Agency’s mission and vision.

Requirements

  • Knowledge of English language structure, grammar, and composition.
  • Knowledge of needs assessment methods, quality service principles, and customer service evaluation.
  • Knowledge of administrative principles, office procedures, and organizational practices.
  • Skill in written, oral, and electronic communication.
  • Skill in using Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams, OneNote, SharePoint).
  • Skill in preparing accurate professional documents and materials.
  • Skill in collecting, organizing, analyzing, and presenting data for diverse audiences.
  • Skill in interpreting and applying regulations, statutes, policies, and procedures.
  • Skill in designing and producing print and digital communication products.
  • Ability to develop and maintain collaborative working relationships with internal and external partners.
  • Ability to coordinate logistics and materials for meetings and events.
  • Ability to conduct inventories and maintain purchasing and inventory records in accordance with federal and state guidelines.
  • Ability to manage time effectively, organize work, and coordinate multiple assignments.
  • Ability to communicate clearly and effectively in spoken and written English.
  • Must have a valid U.S. Drivers License.
  • All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Responsibilities

  • Spends the majority of time engaged in supervisory responsibilities, including communicating with, motivating, training, and evaluating employees, as well as planning and directing their work.
  • Has authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees, or to effectively recommend such actions.
  • Establishes performance expectations, meets regularly with staff, completes performance reviews, manages schedules to ensure adequate coverage, and approves timesheets.
  • Develops the capacity of team members to independently facilitate partner meetings, lead projects, and support CHIP initiatives.
  • Serves as a resource to support policy, systems, and environmental changes associated with the Community Health Assessment (CHA), Community Health Improvement Plan (CHIP), Florida Department of Health and Okaloosa County Health Department Strategic Plans, Healthy Communities of Florida, Florida Healthy Babies, and Health Liaison initiatives.
  • Assesses, plans, organizes, and prioritizes issues related to local and agency priorities.
  • Leads public health projects; develops project materials, plans, and processes; and maintains organized records and files.
  • Supervises CHIP staff by assigning work, reviewing progress, and evaluating performance.
  • Strategizes, plans, and executes the CHA and CHIP processes; monitors alignment with the Strategic Plan, PMQI Plan, and health improvement grants; and implements plans to meet established goals and objectives.
  • Represents the health department in internal and external planning meetings and facilitates CHA, CHIP, and other community meetings.
  • Coordinates efforts across programs to ensure a collaborative approach to improving public health.
  • Coaches staff in continuous quality improvement and life‑long learning.
  • Oversees development of culturally relevant, age‑appropriate, evidence‑based educational materials used in outreach and health promotion.
  • Researches and analyzes public health data, prepares data displays, and recommends modifications to project goals.
  • Conducts community surveys to identify health needs, develop goals, and assess resource availability.
  • Synthesizes information from multiple sources, recognizes trends, adjusts approaches as needed, and evaluates the feasibility and potential impact of proposed actions.
  • Tracks and monitors CHA and CHIP progress, prepares reports, coordinates writing of CHA/CHIP documents, seeks grant funding, completes grant applications, and serves as the grant contact for community health assessment and improvement grants.
  • Provides input to the Section Chief on programmatic issues and keeps the supervisor informed of emergent concerns.
  • Plans budgets, authorizes expenditures, and prepares or coordinates financial reports related to community health improvement.
  • May write or review contracts and agreements and collaborates with the CHI Section Chief, Assistant Director, and Business Manager or designee.
  • Serves on or leads internal committees and workgroups to develop, implement, and evaluate health improvement activities.
  • Integrates quality improvement initiatives throughout the CHIP process, participates in PMQI activities, and ensures compliance with Public Health Accreditation Board (PHAB) standards for CHA and CHIP documentation.
  • Writes CHIP annual reports and revisions and leads the team in writing and updating the CHA.
  • Documents and tracks community involvement activities and conducts activities to increase awareness of healthy lifestyle impacts.
  • Assists community partners in implementing health initiatives such as 5210, Healthy Communities of Florida, breastfeeding‑friendly programs, Baby‑Friendly hospitals, and Maternal and Child Health Healthy Babies, etc.
  • Collaborates with Environmental Health, Epidemiology, Public Health Preparedness, Public Information, and other internal programs to ensure coordinated public health efforts.
  • Represents the organization to the public, government, and external partners for Community Health Improvement activities.
  • Leads or coordinates local implementation of community health initiatives, provides technical assistance to partners, prepares and disseminates educational materials, and develops constructive working relationships.
  • Collaborates with health specialists and civic groups to identify community health needs, assess service availability, and develop goals using written work plans.
  • Plans, implements, evaluates, and delivers health promotion and education programs and conducts outreach to community and priority groups.
  • Maintains required competencies, attends trainings and team meetings, communicates regularly with the supervisor, and remains knowledgeable of procedures for obtaining demographic and community health data.
  • Investigates best practices, prioritizes work effectively, complies with personnel regulations, maintains confidentiality, and participates in workshops, conferences, and related activities.
  • May transport or chaperone adult and youth volunteers or advocates.
  • Performs all other duties as assigned in support of the Agency’s mission and vision.

Benefits

  • Annual and Sick Leave benefits
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
  • Retirement plan options, including employer contributions
  • Flexible Spending Accounts
  • Tuition waivers
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