Sheriff’s Office Public Fingerprinting Clerk

Hennepin County•Downtown Minneapolis, MN
•Onsite

About The Position

The Hennepin County Sheriff's Office is seeking a Public Fingerprinting Clerk for its central records unit. The position provides fingerprinting services to members of the public for purposes including adoptions, job applications, identification, and immigration. It involves regular contact with the public and may involve limited, indirect contact through glass with inmates being booked into the Hennepin County jail. The position is located at the Hennepin County Public Safety Facility in downtown Minneapolis and works within the secure perimeter of the county jail. The schedule is less than 20 hours per week and may include day, afternoon, evening, night, and weekend shifts. This is a limited-duration, temporary, part-time, non-benefit-earning position lasting up to two years. It is internally classified as an Office Specialist I. The clerk provides in-person, telephone, and online support about public fingerprinting services and policies; partners with records clerks to maintain custody and warrant records; takes booking photos; and performs other administrative duties. The Hennepin County Sheriff's Office serves the county's 1.2 million residents and works to provide professional services while building meaningful, sustainable relationships with communities and partners to ensure justice and safety.

Requirements

  • Meet one of the following: one year or more of office clerical experience; six months or more of office clerical experience and completion of the Office Specialist Pathway Training program; or one year or more of post-high-school education.
  • Work effectively and professionally with the public, Sheriff's Office personnel, and county staff.
  • Read and follow detailed instructions, locate and retrieve information, and use sound judgment when resolving issues.
  • Communicate clearly and professionally in verbal and written forms.
  • Experience providing in-person and telephone customer service to a diverse range of clients.
  • Experience using computer systems to input, retrieve, and update information accurately.
  • Experience performing data entry from paper documents and forms into digital records.
  • Demonstrate proficiency with computer software, databases, and specialized equipment.

Nice To Haves

  • One year or more of full-time-equivalent fingerprinting experience.

Responsibilities

  • Provide accurate and professional fingerprinting services to members of the public.
  • Engage with community members in person, by phone, and online to explain public fingerprinting services and policies.
  • Partner with records clerks to maintain accurate custody and warrant records.
  • Take booking photos.
  • Perform a range of administrative duties.

Benefits

  • Competitive benefits and positive workplace culture are described generally, but this position is explicitly non-benefit earning.
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