Office Clerk

The Salvation Army Southern California•Eureka, CA
•$18 - $20

About The Position

The Office Clerk I supports the day-to-day administrative and resident-service operations at Eureka Silvercrest, an apartment-style community serving low-income seniors. The role receives prospective residents’ applications, explains eligibility requirements, maintains application and resident records, and assists with occupancy processing in accordance with HUD and Fair Housing regulations. The Office Clerk also supports income certification and recertification, coordinates maintenance work-order requests, assists with calendars and office supplies, and prepares correspondence and reports. The position is part-time, 25 hours per week, scheduled from 10 a.m. to 3 p.m., with a salary range of $18.00–$20.00 per hour. It is located at Eureka Silvercrest in Eureka, California.

Responsibilities

  • Receive applications from prospective residents and explain eligibility requirements.
  • Keep application packets accurate and up to date, and prepare and maintain move-in and move-out inspection packets.
  • Process occupancy applications in accordance with HUD and Fair Housing regulations.
  • Assist with income certification, recertification, and verification functions.
  • Maintain office files, records, reference materials, and resident files in an orderly and accurate manner according to established filing systems.
  • Process residents’ maintenance work-order requests according to established maintenance policies; create, submit, and follow up on work orders.
  • Assist the manager with the annual calendar for resident income certification and recertification, resident activities, regular unit inspections, staff meetings, training requirements, and other office-related activities.
  • Compose general correspondence and memos, and proofread copy for spelling, grammar, and layout, making appropriate changes.
  • Assist with tracking office-supply inventory to avoid emergency or last-minute ordering or purchasing.
  • Provide records and reports requested by the supervisor accurately and on time.
  • Assist with managing tenants as needed.
  • Maintain professional relationships with senior residents.
  • Comply with the Silvercrest Operating Procedures Manual and Salvation Army policies.
  • Represent The Salvation Army positively and professionally by maintaining positive relationships with Silvercrest residents, vendors, and Salvation Army staff.
  • Perform other duties as requested by the supervisor.
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