About The Position

The Public Area Attendant maintains the cleanliness and upkeep of designated hotel public spaces while delivering warm, memorable guest experiences. The role includes daily cleaning of areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces; welcoming guests and responding to questions and service requests; assisting with guest room cleaning and housekeeping requests when needed; and completing periodic deep-cleaning projects.

Requirements

  • Demonstrate a passion for hospitality and spreading its light and warmth.
  • Act with integrity and do the right thing.
  • Show leadership and inspire others.
  • Work effectively as part of a team.
  • Demonstrate ownership and accountability.
  • Bring urgency and discipline to work.

Responsibilities

  • Clean designated public areas, including restrooms, hallways, stairwells, elevators, offices, and event spaces.
  • Dust and polish furniture, vacuum and mop floors, shampoo carpets, wash windows, and empty trash.
  • Greet guests warmly, answer questions, and promptly resolve service requests.
  • Assist with guest room cleaning and fulfill service requests when needed.
  • Perform periodic deep-cleaning tasks, including flipping mattresses, moving furniture, and waxing floors.

Benefits

  • Access to 110 nights of discounted hotel travel through the Go Hilton travel program, with rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support, including practical and emotional care.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Generous paid time off.
  • Health and welfare plans, including medical, dental, and vision coverage.
  • Retirement plans.
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