PT- Over Night Public Area Attendant

Sage Hospitality Group•Philadelphia, PA

6d•Onsite

About The Position

The Public Area Attendant maintains cleanliness and order in the hotel lobby and common guest areas while providing prompt and courteous service to guests. The role includes cleaning and maintaining public spaces, restrooms, elevators, offices as assigned, and parking areas; completing required cleaning and restocking duties; and following safety guidelines. The attendant also communicates equipment issues, supply needs, or damage to appropriate hotel staff and responds to customer inquiries in person and by phone.

Requirements

No formal education required.
No experience required.
Ability to meet appearance standards.
Ability to meet cleaning standards.
Basic understanding of cleaning methods, cleaning implements, and chemicals.
Ability to lift and carry cleaning supplies weighing 30 lbs. frequently during the shift.
Ability to push and pull equipment weighing 30–50 lbs. frequently during the shift.
Ability to bend to start machines and load chemicals frequently during the shift.
Ability to remain on one's feet and walk behind floor-care equipment for the full shift; continuous standing may be required.

Responsibilities

Maintain cleanliness of the parking lot and public spaces.
Complete daily, weekly, and quarterly cleaning checklists.
Dust and polish furniture, fixtures, thresholds, baseboards, railings, elevators, stairwells, and window frames.
Vacuum and spot-clean carpeting, upholstery, and drapery; remove gum from surfaces.
Clean and shine glass and metal surfaces.
Empty and polish trash receptacles, replace bags when used, and remove trash to the dumpster.
Clean offices as assigned.
Clean public restrooms and replenish supplies.
Clean public and service elevators inside and out.
Complete restocking and cleaning duties, including opening and closing side work, as instructed.
Maintain a clean, professional appearance and a cheerful, courteous demeanor.
Notify housekeeping leadership, the maintenance department, or the manager on duty about malfunctioning equipment, needed supplies, or damage to floor coverings or upholstery.
Attend departmental meetings in person to support communication and learn about products, services, and the facility.
Respond to customer inquiries and comments in person and by phone with timely, knowledgeable information.
Follow safety guidelines to protect oneself, associates, and guests.