PT Teller - Cypress

Prosperity Bank•Cypress, TX

About The Position

The PT Teller performs a range of banking transactions, including processing deposits, withdrawals, loan payments, and account transfers; cashing checks and other negotiable instruments; posting to general ledger accounts; and selling or processing official checks, money orders, traveler’s checks, credit card cash advances, savings bonds, and cashier’s checks. The role promotes the Bank’s products and services while providing courteous, professional customer service and protecting customer privacy. The Teller balances cash daily, promptly investigates discrepancies, follows teller procedures and compliance requirements, operates an online teller terminal, and completes reports and records accurately. The position also supports colleagues and management, may assist with training or orientation, performs night drop and clerical duties as assigned, and keeps work areas clean, secure, and well maintained. This role has no supervisory responsibilities. The stated schedule is Monday, Wednesday, and Friday from 9:00 AM to 6:00 PM, and Saturday from 8:45 AM to 12:15 PM.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to perform basic math, including working with decimals, ratios, and percentages, and to draw and interpret graphs.
  • Ability to follow detailed instructions, address problems involving a few variables, and communicate and write clearly.

Nice To Haves

  • Understanding of Bank operations.
  • Previous Teller experience.

Responsibilities

  • Represent the Bank courteously and professionally while processing deposits, loan payments, account transfers, checks, and other negotiable instruments.
  • Sell or process traveler’s checks, official checks, money orders, credit card cash advances, and other banking products and services.
  • Examine documents for endorsements and negotiability; follow teller procedures and compliance requirements.
  • Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable proof-error record.
  • Respond promptly to client requests and inquiries, protect customer information, and maintain the Bank’s service reputation.
  • Operate the online teller terminal and complete required reports and records accurately and promptly.
  • Offer and cross-sell Bank products and services to meet customer needs and develop or strengthen client relationships.
  • Coordinate with area personnel and management, assist colleagues as required, and assist with training or orientation as needed.
  • Keep the supervisor informed about area activities, problems, or concerns; attend meetings and training classes that may take place on weekdays, evenings, or Saturdays.
  • Perform night drop functions and related clerical duties as assigned, and keep work areas clean, secure, and well maintained.
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