PT Receptionist 2pm-8pm

Alden Village North•Chicago, IL

18h•Onsite

About The Position

The PT Receptionist is responsible for directing overall office operations and coordinating the overall operation of the Medical Records department. The role includes answering and routing calls, greeting visitors, maintaining files and records, handling correspondence and reports, and supporting reception operations. The posting lists the schedule as 2pm–8pm and the work location as Chicago, Illinois.

Requirements

High school education or equivalent.
Knowledge of administrative practices, procedures, and guidelines.
Accurate typing, filing, and record-keeping skills.
Good communication skills and ability to read, write, and speak English understandably.
Ability to make independent decisions when circumstances warrant and remain calm during emergencies.
Ability to deal tactfully with residents, family members, visitors, personnel, government agencies and personnel, and the general public.
Leadership and supervisory ability, and willingness to work harmoniously with other personnel.
Patience, tact, a cheerful disposition, and enthusiasm.
Ability to move intermittently throughout the workday and cope with the mental and emotional stress of the position.
Adequate sight and hearing, or prosthetics that enable these senses to function adequately for the position’s requirements.
Ability to function independently, show flexibility and personal integrity, and work effectively with residents, visitors, personnel, and support agencies.
Good general health and emotional stability.
Ability to relate to and work with ill, disabled, elderly, emotionally upset, and sometimes hostile people.
May be required to lift and move equipment and supplies weighing more than 50 pounds throughout the workday.
Pleasant speaking voice.
Ability to work in an environment with potential exposure to infectious waste and diseases, including HIV/AIDS and Hepatitis B viruses.

Nice To Haves

Some college education preferred.

Responsibilities

Review the department’s policy and procedure manual, job descriptions, cleaning schedules, and related materials at least annually; recommend revisions to the Administrator.
Follow established departmental policies and procedures, including the dress code.
Meet regularly with the receptionist to identify and correct problem areas and improve service.
Recruit, interview, and select personnel with the Administrator’s approval, if applicable.
Schedule department work hours, personnel, and assignments to expedite work, if applicable.
Complete performance evaluations on time, if applicable.
Make daily rounds of the reception area to check that reception personnel perform required duties and follow reception procedures, if applicable.
Answer telephone calls promptly and politely, screen incoming calls according to facility policy, take messages, and relay them promptly to the appropriate person.
Greet visitors and direct them to sign in.
Type, file, and copy materials; maintain assigned files, records, equipment, and supplies.
Prepare reports, assignments, and correspondence as directed by the Administrator.
Receive, sort, and direct mail, and fax information.
Send reports to appropriate agencies as required.
Maintain cordial relationships with residents, staff, public agencies, visitors, and callers.
Perform other related duties as assigned.