Receptionist (PT)

MONEYPENNY US GROUP • Duluth, GA

2d • Onsite

About The Position

Moneypenny is hiring a part-time Receptionist in Duluth, Georgia. The role provides virtual receptionist services for businesses across the country. Receptionists answer incoming calls, take and relay messages, enter caller and client information into company systems, and build strong client relationships by delivering a consistently positive experience. The position is on-site in Duluth; work from home may be available based on performance and shift selection.

This role offers up to 20 hours per week, with shifts available between 6 AM and 11 PM, Sunday through Saturday. Paid training is provided from day one. Employees may be able to earn additional pay by picking up extra shifts while on call, and bilingual English-Spanish candidates receive bilingual pay.

Requirements

• Customer service experience; experience handling inbound calls in a telecommunications or call-based environment is preferred.
• Natural warmth and the ability to make a positive first impression.
• Reliability, professionalism, and attention to detail.
• Strong data entry skills and a high level of accuracy.
• Clear verbal and written communication skills and the ability to manage several priorities at once.
• Ability to stay calm and organized in a fast-paced, changing environment.
• Comfort with technology, including Microsoft Outlook and Teams.
• Ability to sit at a desk for up to two hours at a time while wearing a headset and handling calls.
• Availability for shifts between 6 AM and 11 PM, including weekends and holidays as scheduled.
• Willingness to be on call to pick up additional shifts.

Nice To Haves

• Experience handling high call volumes, taking detailed messages, or supporting customers over the phone.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Answer incoming calls for a wide range of clients.
• Take accurate messages and pass them on to clients promptly.
• Enter client and caller details into company systems carefully and accurately.
• Build relationships with clients by delivering a consistently great experience.
• Use Microsoft Outlook, Teams, and other systems throughout the shift.

Benefits

• Paid training from day one.
• Bilingual pay for candidates proficient in English and Spanish.
• Opportunities to earn more by picking up extra shifts while on call.
• Work from home may be available based on performance and shift selection.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED