PT Front End Retail Coordinator

TJX•Easley, SC

3d•Onsite

About The Position

The PT Front End Retail Coordinator is responsible for promoting an excellent customer experience and overseeing front-of-store Associates to ensure prompt, courteous service and promotion of loyalty programs. The role models outstanding customer service by engaging with customers and maintaining a clean, organized store. It also involves training and mentoring Associates, coordinating register coverage and breaks, addressing customer concerns, and supporting store priorities, safety, and shrink-reduction efforts. The Coordinator communicates priorities and progress effectively with management and Associates, provides and accepts feedback, and partners with Management on training needs. The position requires a flexible schedule, including nights and weekends, and is located at Marshalls Store 1196 in Easley, South Carolina. Starting pay is $13.75 to $14.25 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Available to work a flexible schedule, including nights and weekends.
Strong understanding of merchandising techniques.
Able to multitask.
Strong communication and organizational skills, with attention to detail.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Promote an excellent customer experience and model outstanding customer service.
Oversee front-of-store Associates to ensure prompt, courteous service and promotion of loyalty programs.
Engage and interact with customers and maintain a clean, organized store.
Promote a positive internal and external customer experience and a culture of honesty, integrity, and confidentiality.
Train, mentor, and coach Associates on front-end principles, personalizing customer service, and promoting loyalty programs.
Assign registers, support and respond to point-of-sale coverage needs, and coordinate Associate breaks.
Address customer concerns and issues promptly.
Ensure Associates complete tasks according to the store plan and prioritize work as needed.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation benefit
Bereavement benefit
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match, for those meeting service or hours requirements
Medical, dental, and vision coverage, for those meeting service or hours requirements
Health savings account (HSA), for those meeting service or hours requirements
Health care flexible spending account (FSA), for those meeting service or hours requirements
Life insurance, for those meeting service or hours requirements
Short- and long-term disability, for those meeting service or hours requirements
Paid parental leave, for those meeting service or hours requirements
Paid holidays, vacation, and sick time, for those meeting service or hours requirements
Auto and home insurance discounts, for those meeting service or hours requirements
Scholarship program, for those meeting service or hours requirements
Adoption assistance, for those meeting service or hours requirements