Front End Coordinator
Fresh Thyme Market•Fishers, IN
About The Position
The Front End Coordinator is responsible for the efficient processing of customer sales transactions at the front registers. The role maintains proper cash control, supports customer satisfaction, safeguards company assets, assists customers as needed, and maintains a friendly, energetic demeanor while following procedural guidelines. The Coordinator also supports store and display merchandising, pricing, food safety, ordering, and sales-floor standards in the assigned department.
Requirements
- High school diploma or equivalent.
- 2–3 years of related retail experience.
- One year of management experience.
- Ability to communicate clear and precise direction to team members.
- Ability to resolve conflict by addressing root-cause issues.
- Ability to manage multiple tasks.
- Ability to analyze financial and statistical information and use it to make informed decisions.
- Ability to consult with customers on matters related to the department.
- Ability to lead an organization that practices safe work at all times.
- Ability to mentor team members, including hourly team members.
- Successful completion of all required certifications.
- ServSafe certification.
- Reliable and consistent attendance.
Nice To Haves
- Previous experience in the natural foods industry.
Responsibilities
- Ensure customers receive outstanding service through checkout lanes; greet customers and promptly respond to their needs.
- Assist in overseeing accurate and efficient operation of cash registers.
- Receive customer payments by cash, check, credit card, gift card, or automatic debit.
- Operate the cash register and electronic scanner; manually enter PLU or UPC information and process customer purchases, taxes, and rebates.
- Maintain clean, orderly checkout areas free of personal items.
- Ensure completion of Point of Sale (POS) transactions and proper control of register cash.
- Model exceptional, fast, and friendly customer service.
- Review customer surveys and feedback from the previous day or week.
- Prepare, package, and stock store and display merchandise appropriately.
- Comply with price changes and food-safety requirements.
- Order manual-order items.
- Stock, rotate, and face merchandise according to department procedures.
- Remove inferior or out-of-code products from display and ensure they are not sold.
- Ensure products are accurately priced and sale prices are current.
- Consult with customers about consumer products when needed.
- Execute advertising and signage compliance.
- Meet or exceed sales-floor condition expectations in the assigned department.
- Promote a safe work environment.
- Maintain reliable and consistent attendance.
- Use the production planner and Fresh Dashboard properly.
- Perform other daily tasks as required.
Benefits
- Fresh Thyme Rewards
- Weekly pay
- Scheduling flexibility
- Paid parental leave
- Team member discount
- Career growth opportunities
- Competitive compensation
- Incentive programs
- Recognition programs
- Medical insurance for full-time team members
- Dental insurance for full-time team members
- Life insurance for full-time team members
- 24/7 Employee Assistance Program
- 401(k) plan with employer match
- Programs supporting work-life balance, long-term health and financial security, and continuous professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
