PSS Onboarding Specialist

Ochsner Clinic Foundation • New Orleans, LA

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About The Position

The PSS Onboarding Specialist supports an organized onboarding experience by serving as the primary point of contact for new hires and department leaders. The role builds working relationships, coordinates onboarding tasks, and ensures required documents, checks, and orientation activities are completed accurately and on time. Working with recruiting team members and leadership, the specialist maintains onboarding trackers, supports organization-wide processes, and monitors post-onboarding survey results to identify opportunities for improvement. The position also requires compliance with applicable laws, accreditation standards, regulatory requirements, company policies, and privacy and conduct standards.

Requirements

• Associate’s degree; a high school diploma plus two additional years of related experience may be accepted in lieu of the degree.
• One year of experience in recruitment support or closely related HR support.
• Knowledge of provider onboarding workflows, including new-provider orientations, documentation, and onboarding timelines.
• Experience using provider tracking systems.
• Strong organizational skills to manage multiple physician and APP onboarding tasks, deadlines, and documentation efficiently.
• Excellent communication skills for collaborating with new hires and onboarding stakeholders.
• Strong collaboration skills with teams and stakeholders involved in recruitment and onboarding.
• Understanding of company policies, employment laws, and compliance requirements.
• Ability to ensure accurate documentation and compliance with legal requirements.
• Ability to troubleshoot onboarding issues and escalate when necessary.
• Ability to handle sensitive employee information securely.

Responsibilities

• Build relationships with new hires, hiring managers, and other stakeholders to support the onboarding function.
• Serve as the primary point of contact during onboarding and provide support to department leadership and new hires.
• Manage multiple onboarding tasks, deadlines, and documentation.
• Partner with recruiting team members and leadership to create and update new-hire trackers, collect candidate documents, conduct background checks, and organize new-provider orientation.
• Support organization-wide strategy and processes.
• Oversee post-onboarding survey results.
• Perform other duties as assigned and comply with applicable policies and standards.
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
• Immediately report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree