PSR- Pewaukee, Mukwonago, Brookfield, Johnson Creek

ORTHOPAEDIC ASSOCIATES OF WISCONSIN • Village of Pewaukee, WI

69d • Onsite

About The Position

Greets, instructs, directs, and schedules patients and visitors, serving as a liaison between patients and medical support staff. The position requires working at the Pewaukee and Mukwonago locations and may also require work at the Brookfield and Johnson Creek locations.

Requirements

• High school graduation or equivalent.
• One year of work experience, preferably in a medical office setting.
• Ability to speak effectively to patients while maintaining a pleasant, professional demeanor.
• Ability to handle sensitive and confidential information according to internal policies.
• Ability to problem-solve in a high-stress, fast-paced work environment.
• Experience with Microsoft Office.

Nice To Haves

• Knowledge of EPIC.

Responsibilities

• Greet and check in patients arriving for appointments.
• Collect patient responsibility as identified in the pre-registration process.
• Verify and/or update patient demographic and insurance information when changes or additions have occurred.
• Monitor patient flow to ensure patients are cared for in the most efficient and courteous manner.
• Perform visit closure, including checking out patients and scheduling future visits as needed.
• Maintain the work area and lobby in a neat and orderly manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED