Provisioning Technician I

INDUSTRIAL NETWORKING SOLUTIONS • Richardson, TX

8d • Onsite

About The Position

The Program Provisioning Technician supports the Industrial Networking Solutions (INS) Project Management Office (PMO) through hands-on provisioning, configuration, and testing of networking and cellular equipment for customer projects and managed operation programs. The role stages, validates, and prepares devices for deployment in accordance with project requirements and customer standards, while supporting Project Managers and the Managed Operations team with device life-cycle management. The technician maintains documentation and asset tracking and performs quality control throughout the provisioning process.

This is an on-site role involving hands-on work in a lab environment. The listed job location is Richardson, Texas; the posting also identifies INS offices in Richardson, Texas, or Lenexa, Kansas as possible locations. The role requires the ability to lift and handle equipment up to 40 pounds, along with frequent standing, walking, bending, and use of small tools and computing devices.

Requirements

• High school diploma or equivalent.
• Knowledge of technical provisioning, staging, or network equipment configuration.
• Working knowledge of networking hardware, including routers, switches, and cellular gateways.
• Proficiency with firmware management, IP configuration, and basic network setup.
• Attention to detail, documentation accuracy, and ability to follow technical procedures.
• Strong collaboration and communication skills for cross-functional coordination.
• Ability to lift and handle equipment up to 40 lbs.
• Ability to perform frequent standing, walking, and bending, and to use small tools and computing devices.

Nice To Haves

• Associate’s degree in electronics, networking, or IT.
• CompTIA Network+, Cisco CCT/CCNA, or similar certification.
• Experience supporting managed service or recurring operations environments.
• Familiarity with ERP or ticketing systems for asset tracking and project documentation.
• Previous experience working in or with provisioning labs.

Responsibilities

• Perform hands-on configuration, firmware updates, and testing of routers, switches, and cellular devices for PMO-managed activities.
• Support device life-cycle management for Managed Operations customers, including provisioning, refreshes, and decommissioning.
• Maintain accurate project device inventories, serial tracking, and documentation.
• Coordinate provisioning activities with Project Managers to meet project schedules and customer deadlines.
• Ensure quality control, device labeling, and documentation standards for staged hardware.
• Troubleshoot and resolve provisioning issues in collaboration with Engineering and Provisioning Services.
• Assist with project readiness reviews and technical validations before shipment or field deployment.
• Contribute to continuous improvement of provisioning workflows and documentation within PMO-managed programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree