Provisioning & Entitlements Systems Sr Analyst

Salesforce•Indianapolis, IN

16h

About The Position

The Provisioning & Entitlements Systems Sr. Analyst is the data steward and object owner for the Entitlements and Provisioning object ecosystem. The role is accountable for financial reporting accuracy, data integrity, maintenance, and control design across these objects, including where the analyst does not own each individual process control. The analyst owns the data dictionary, approves changes and edit-access requests for the objects, and provides the P&E team’s sign-off on project work that affects the systems. The role partners with process owners, DET, Engineering, and Licensing & Provisioning teams on go-to-market strategies affecting P&E-owned objects. The analyst is responsible for documentation, governance, and change approval across the full Entitlements and Provisioning object footprint. This includes understanding and documenting fields and functionality, relationships between objects, and downstream impacts of changes. The role is central to maintaining SOX ITAC controls and establishing P&E policies and governance.

Requirements

3–6 years of experience.
Deep understanding of Salesforce data architecture, including objects, fields, relationships, and dependencies.
Working knowledge of SOX ITAC controls and data stewardship’s role in financial reporting accuracy.
Experience building and maintaining data dictionaries, governance frameworks, or change-control processes.
Strong cross-functional collaboration skills and comfort serving as a gatekeeper and sign-off authority.
Detail-oriented, with the ability to trace downstream impacts of field and workflow changes.

Nice To Haves

Experience in Org62 or enterprise Salesforce environments.
Experience with Entitlements, Provisioning, or usage/billing data models.

Responsibilities

Build and maintain comprehensive data dictionaries for Provisioning and Entitlements objects, including field descriptions, functionality, dependencies, and ownership.
Document relationships among objects and fields, including cross-object dependencies.
Maintain an authoritative record of how changes to objects or fields affect connected processes and reporting.
Manage data within Metadata Catalogs.
Understand and uphold ITAC SOX controls related to P&E objects, ensuring object design supports control integrity.
Provide required sign-off for creating or editing fields and workflows on P&E objects.
Approve or deny requests for edit access to the objects.
Help establish and maintain P&E policies and governance standards.
Approve changes to owned objects and requests for edit access.
Provide P&E team sign-off on project work that requires system changes.
Partner with DET and Engineering to ensure changes do not go live until enablement occurs and the analyst signs off.
Partner with process owners, DET, Engineering, and Licensing & Provisioning teams on go-to-market strategies that affect P&E-owned objects.