Provider Services Program Assistant

Old Colony Elder Services•Brockton, MA
•Hybrid

About The Position

OCES is seeking a Provider Services Program Assistant to provide administrative support to the Provider Services department and perform related functions as assigned by program management. OCES supports older adults and individuals with disabilities by providing information and coordinating services that promote healthy, safe living and help people remain active and engaged in their communities.

Requirements

  • Excellent written and verbal communication skills.
  • Excellent computer skills.
  • Ability to respect workplace and provider privacy and confidentiality.
  • Ability to deal effectively with statistical and financial data.
  • Knowledge of general office procedures and equipment.
  • Proficiency with Microsoft Office Suite or related software.

Responsibilities

  • Monitor Provider Direct and correct errors in a timely and accurate manner.
  • Review, analyze, and correct data in electronic computer records and/or spreadsheets.
  • Assist with consumer and provider calls as needed.
  • Assist the Quality and Contracts Manager with other projects.
  • Perform other duties as assigned.

Benefits

  • 35-hour work week with some flexibility and a standard Monday–Friday schedule.
  • Hybrid work environment involving home, office, and home visits.
  • Generous paid time off policies.
  • Company-paid long-term disability and life insurance.
  • 401(k) plan.
  • Opportunity to develop professionally.
  • Work with an enthusiastic team of like-minded individuals.
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