Provider Onboarding Specialist - Human Resources Department

Alaska Native Tribal Health Consortium•Anchorage, AK

4d•Onsite

About The Position

Under the general direction of Provider Recruitment leadership within Human Resources, the Provider Onboarding Specialist coordinates provider onboarding and offboarding and supports provider recruitment activities. The role helps ensure a timely, successful transition from recruitment and offer acceptance through onboarding by coordinating candidate readiness, tracking processes, maintaining accurate information, and supporting continuous improvement. It serves as a cross-functional point of contact to promote a consistent and positive experience for candidates and providers. The role is locally based in Anchorage, Alaska, with a daily on-site work schedule. ANTHC is a nonprofit Tribal health organization serving Alaska Native and American Indian people in Alaska. The organization has more than 3,100 employees and is the largest, most comprehensive Tribal health organization in the United States. ANTHC has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638, the Indian Self Determination Act.

Requirements

Associate’s degree in business, healthcare administration, healthcare education, or a related field; progressively responsible professional work-related experience, education, or training may substitute for college education on a year-for-year basis.
Four years of professional experience in Human Resources, healthcare administration, program coordination, customer service, or a related field.
Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native cultures.
Knowledge of Human Resources practices and processes related to recruitment, hiring, onboarding, and offboarding.
Skill in providing high-level customer service and creating a positive candidate and provider experience.
Skill in coordinating interviews, site visits, onboarding activities, schedules, and multiple time-sensitive processes.
Skill in maintaining accurate information in applicant tracking, HR, onboarding, and related systems.
Skill in written and verbal communication with candidates, providers, leaders, and cross-functional partners.
Skill in organization, prioritization, problem-solving, and managing competing deadlines.
Skill in identifying process gaps and developing practical solutions for improvement.
Skill in operating a personal computer and a variety of applications.
Superior attention to detail.
Ability to establish and maintain cooperative working relationships.
Ability to manage multiple priorities and tasks concurrently and meet deadlines.
Ability to proactively identify barriers, communicate risks, and coordinate timely resolution.
Ability to communicate effectively.
Ability to be self-motivated, confident, energetic, and creative.
Some incumbents may be required to obtain specific technical certifications and programming language skills, according to organizational needs.

Nice To Haves

Bachelor’s degree in business, healthcare administration, healthcare education, or a related field.
Experience in the Alaska Tribal Health System.

Responsibilities

Coordinate provider onboarding from offer acceptance through start and initial integration, ensuring requirements, timelines, and departmental handoffs are communicated and tracked.
Serve as a primary point of contact for candidates and incoming providers, providing responsive communication and a welcoming experience throughout recruitment and onboarding.
Maintain effective communication among Provider Recruitment, Human Resources, the Medical Staff Office, medical leadership, and operational departments to support provider transitions.
Monitor onboarding milestones, identify potential barriers to provider start dates, and coordinate cross-functional resolution of issues.
Develop innovative onboarding solutions for multiple customer groups and changing business needs, serving as a subject matter expert and problem solver.
Ensure necessary processes are completed before a new provider begins or ends employment at ANMC, working with appropriate departments.
Support Provider Recruitment through candidate communication, interview and site visit coordination, candidate follow-up, recruitment events, and recruitment workflow activities.
Maintain accurate and timely candidate and provider information in applicable recruitment, HR, and onboarding systems and tracking tools.
Identify opportunities to improve recruitment, onboarding, and offboarding workflows, reduce delays, clarify accountability, and enhance the provider experience.
Perform other duties as assigned.

Benefits

Medical insurance through the Federal Employee Health Benefits Program, with more than 20 plans and tiers.
Cost-share dental and vision insurance.
Discounted pet insurance.
Retirement contributions through a 403(b) with pre-tax or Roth options.
401(a) ANTHC Retirement Plan matching contributions of up to 5% of eligible pay after one year of employment, based on employee contributions; an annual discretionary employer contribution of up to 3% may also be available.
Paid time off beginning immediately, accruing up to six hours per pay period, with accruals increasing based on years of service.
Eleven paid holidays.
Paid parental leave or miscarriage/stillbirth leave eligibility after six months of employment.
Basic short- and long-term disability premiums, AD&D insurance, and basic life insurance covered 100% by ANTHC; additional short-term disability buy-up and voluntary life coverage options are available.
Flexible Spending Accounts for healthcare and dependent care.
Ancillary cash benefits for accident, hospital indemnity, and critical illness.
On-site child care facility with expert-designed classrooms for early childhood development and preschool.
Employee Assistance Program offering support for grief, financial counseling, mental and emotional health, and discounted legal advice.
Tuition discounts for employees and eligible dependents at Alaska Pacific University.
On-site training courses and professional development opportunities.
License and certification reimbursements and occupational insurance for medical staff.
Emergency travel assistance.
Education assistance or education leave eligibility.
Discounts for travel, gym memberships, amusement parks, and more.