Protective Services Specialist 1/2/3 Ketchikan (PCN 063873)

State of Alaska • Ketchikan, AK

3d • Onsite

About The Position

This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2/3 in Ketchikan, Alaska. This position is open to All Applicants. As a Protective Service Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as Generalist covering both. This case carrying positions offer a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality, developing plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in-home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. The Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees all contribute to building a culture where everyone is valued, treated equitably, and treated respectfully. Everything we do is underpinned by our Core Values.

Requirements

• Competency Based Minimum Qualifications
• Competencies in: Analytical Thinking/Problem Solving
• Competencies in: Customer Service
• Competencies in: Integrity/Honesty
• Competencies in: Interpersonal Skills
• Competencies in: Oral Communication
• Competencies in: Writing
• Competencies in: Technical Credibility
• Equivalent to those typically gained by: Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
• Equivalent to those typically gained by Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
• Valid Real ID Alaska driver's license
• Successful completion of a background investigation, including fingerprinting and a criminal records check.
• Child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• Must answer the Supplemental Questions.
• Must complete the “References” section in the application, providing contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job competencies, in which one (1) of the three (3) references must be a current or former direct supervisor.
• Fill in the Education section of the application.
• Provide copies of transcripts to verify educational credentials being used to meet the minimum qualifications for a position.
• Work experience needed to meet the minimum qualifications must be documented in the application.

Nice To Haves

• Part-time telework within the duty station may be an option upon eligibility.

Responsibilities

• Investigating reports of child abuse and/or neglect
• Preparing plans for intervention by soliciting the cooperation of the family and others
• Gathering information about family dynamics/functionality
• Developing plans to ensure child safety while assisting parents in addressing their protective factors
• Placing children with a relative or licensed foster home when applicable
• Provide ongoing and/or in-home services to families
• Writing and submitting reports to Court
• Working closely with Tribal/Community Partners
• Frequent face-to-face and telephonic contact with parents and caregivers of children in custody
• Making referrals to other service providers and agencies

Benefits

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• Twelve paid holidays per year
• Mileage reimbursement is available when a personal vehicle is used for work-related matters.
• Relocation reimbursement costs may be provided by the State of Alaska.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed