Protective Services Officer Unarmed - Security and Safety - Bon Secours St. Francis Hospital

Roper St. Francis Healthcare•Charleston, SC

22d

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours St. Francis Hospital facilities. Officers are assigned to an area and respond to radio and/or telephone calls for routine and emergency assistance, and participate in investigations and detentions when warranted. This role is scheduled for 32 hours per week on nights, Monday through Thursday, from 10:00 PM to 6:30 AM. The officer protects patients, visitors, and employees through escorts, patrols, hazard mitigation, monitoring, and appropriate intervention in confrontations. The role also involves responding to emergencies and alarms, documenting activities and incidents, maintaining assigned posts and equipment, and completing required training and certifications. Employees may be assigned other job-related duties by their supervisor, subject to reasonable accommodation.

Requirements

High school diploma or GED.
Valid driver's license.
American Heart Association BLS Basic Life Support certification within six months of hire.
Non-Violent Crisis Intervention Training within six months of hire.

Nice To Haves

Vocational/technical degree.
One to two years of security, law enforcement, or military experience.

Responsibilities

Provide escorts and patrol hospital grounds to protect patients, visitors, and employees and mitigate environment-of-care safety hazards.
Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free and smoking policies.
Monitor hospital activity through closed-circuit television and identify situations that may require protective services involvement.
Intervene appropriately in patient, visitor, and/or staff confrontations.
Document duties performed, including daily activity logs and incident reports.
Understand emergency procedures, alarm response, evacuation, and internal and external disaster plans.
Respond to emergency situations and hospital alarms as designated.
Complete mandatory education and training to maintain organization- and department-specific competencies and requirements.
Maintain applicable certification and licensure.
Remain at the assigned post and complete post-specific duties.
Keep posts and patrol vehicles clean, neat, and free of non-work-related material.
Follow organizational policies and procedures, especially those concerning attendance and punctuality, confidentiality, dress code and ID badge display, and safety.
Maintain a professional manner while on duty.
Maintain proficiency and standards with issued equipment.