Property Manager

Equity LifeStyle Properties•Sturgeon Bay, WI

20d

About The Position

ELS is hiring a Property Manager, also referred to in the posting as a Resort Manager, for Tranquil Timbers in Sturgeon Bay, Wisconsin. Tranquil Timbers is a seasonal campground, and the position is full-time year-round. Weekends are crucial to the role. The Resort Manager provides exceptional customer service to attract and serve guests and helps ensure the property meets its financial goals. The role oversees the property’s resources and assets, including buildings and amenities; manages resort employees; conducts marketing activities to attract customers; and prepares, manages, and analyzes the operational budget to improve profitability. The manager also maintains a clean and attractive resort and partners with the marketing team to attract new guests.

Requirements

Bachelor’s degree, or a combination of education and equivalent experience.
At least 5 years of property management experience; RV or manufactured home community experience is preferred.
Strong operations skills and a thorough understanding of the complexities of the position.
At least 1 year of customer service experience and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver’s license, good driving record, and current auto insurance.

Nice To Haves

Experience in sales and/or marketing.
Property management experience in an RV or manufactured home community setting.

Responsibilities

Provide exceptional customer service to residents and guests.
Manage property resources and assets, including buildings and amenities.
Conduct marketing activities to attract new customers and partner with the marketing team to attract new guests.
Hire and manage resort employees.
Prepare, manage, and analyze the resort’s operational budget.
Maximize the property’s profitability.
Maintain the resort and ensure it is clean and attractive.