Property Manager

QUANTUM RESIDENTIAL INC•Vernonia, OR

21d•$28 - $32

About The Position

The Property Manager is responsible for leasing and marketing the property, maintaining occupancy and resident retention, communicating effectively with existing and prospective residents, and coordinating day-to-day property activities in accordance with Quantum Residential standards. The role oversees office clerical, filing, and recordkeeping systems; supports resident needs; and prepares required weekly and monthly reports, including rent receipt and posting. The position directly supervises office and maintenance staff, including approving timecards. The Property Manager operates the property within financial guidelines established by the Regional Property Manager and Owner. Responsibilities include collecting and recording rent and other payments, maintaining account records, making bank deposits, and assisting with reports and eviction preparation. At affordable properties, the role also supports compliance with LIHTC, HUD, and other applicable regulatory requirements, certifications, and inspections. The position requires a high school diploma or GED, office software and administrative skills, effective communication, attention to detail, and the ability to manage competing priorities. The role involves regular standing and handling objects, frequent walking and other physical activity, and occasional exposure to various workplace hazards. A valid driver’s license and liability insurance are required; use of a personal vehicle, overtime, and out-of-town conference travel may be required. Employment is contingent on passing a complete background check. The position is not eligible for visa sponsorship.

Requirements

High school diploma or GED.
Two years of related property management experience or training preferred, or an equivalent combination of education and experience.
Proficiency in Microsoft Office, particularly desktop and web-based email, Word, and Excel.
Knowledge of office management systems and procedures; strong time-management, multitasking, and prioritization skills; attention to detail; and problem-solving skills.
Ability to read and interpret emails, utility bills, financial documents, instructions, rental agreements, and procedure manuals.
Ability to calculate discounts, interest, commissions, proportions, and percentages, and perform basic arithmetic using American money and standard measurements.
Ability to communicate effectively, work under pressure, self-direct, and work with or without direct supervision.
Valid driver’s license and valid liability insurance.
Ability to meet the described physical demands, with reasonable accommodations where applicable.
Passing a complete background check is a condition of hiring.

Nice To Haves

Experience managing or leasing multifamily properties.
Certification in multifamily housing, such as ARM, CAM, or NALP.
Bookkeeping experience.
Safety-consciousness, attention to detail, self-motivation, and the ability to become a team leader.

Responsibilities

Respond to telephone inquiries, show apartments, follow up with prospective residents, and work to convert prospects into leases.
Track telephone and walk-in traffic using guest cards and traffic logs; open models daily and maintain a quality apartment presentation.
Obtain lease information, complete applications, conduct credit and reference checks, and set up and maintain lease files.
Conduct periodic market surveys and contact residents with expiring or absent leases to encourage retention and renewals.
Secure at least the industry-average share of overall closed leases at the property.
Conduct move-in inspections and review welcome packets with new residents.
Maintain legal records and files and enter daily activity in daily and vacancy reports.
Prepare and process resident service requests and assist with resident problems and complaints, including rent and service issues.
Assist with newsletters, promotional flyers, community activities, and events; ensure staff respond to resident requests and complaints promptly, efficiently, and courteously.
Operate the property within the budget and financial guidelines established by the Regional Property Manager and Owner.
Collect, record, and deposit rental payments, application fees, and security deposits; maintain account records and journals and make bank deposits.
Help prepare weekly and monthly reports and legal action for evictions as necessary.
At applicable affordable properties, comply with regulatory agency and investor requirements; conduct initial and annual certifications, rent increases, and utility allowances according to LIHTC and HUD guidelines.
Prepare applicable sites for Management and Occupancy Reviews (MOR), REAC, Housing Quality Standards (HQS), regulatory agency and investor audits, and inspections.
Manage office clerical, filing, and recordkeeping systems and coordinate day-to-day property activities.
Directly supervise office and maintenance staff, including approving timecards.
Perform other tasks as assigned.