Property Manager

PeakMade Real Estate • Allendale, MI

14d • Onsite

About The Position

The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. As the onsite leader and decision maker, this role leads, motivates, and mentors high-performing teams to deliver a world-class living experience for residents while maximizing property income, occupancy, and net operating income (NOI). The position requires a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies.

The Property Manager oversees personnel management, leasing and marketing, financial performance, resident services, administration, and risk management. Regular onsite presence and full-time work in the office are essential functions of the position.

Requirements

• High school diploma or equivalent.
• At least four years of property management experience.
• Proven ability across property management, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Ability to analyze and evaluate monthly financial statements and develop annual operating budgets and forecasts.
• Excellent verbal and written communication skills.
• Working knowledge of property management software.
• Regular onsite presence and full-time work in the office are required.

Nice To Haves

• College degree.
• At least two years of campus student housing management experience.
• Working knowledge of Entrata property management software.

Responsibilities

• Manage onsite staff through recruitment, training, coaching, and development programs.
• Conduct and document employee evaluations, including performance reviews, corrective action reviews, and termination paperwork.
• Direct the property’s turnover process in accordance with company policies and procedures.
• Maintain knowledge of the property, competitors, market conditions, and trends, and ensure leasing staff develops similar knowledge.
• Show and lease apartments to prospective residents and manage move-ins.
• Direct sales and marketing plans to maximize rental income and achieve budgeted occupancy.
• Improve net operating income through cost-control and revenue-improvement programs; identify trends and recommend strategies and adjustments.
• Develop annual operating budgets and forecasts, and accurately provide operational and financial data to the Regional Manager in a timely manner.
• Respond to and accommodate owners’ needs, goals, and objectives.
• Monitor timely rent collection and reconciliation and ensure landlord and resident statutes are followed.
• Manage resident retention and service-request follow-up programs.
• Monitor service-request turnaround and ensure maintenance staff responds appropriately.
• Complete required company reports and additional reports requested by the owner or supervisor.
• Conduct monthly apartment inspections and inspections before move-in and at move-out.
• Manage property risk by communicating incidents and potential liabilities.

Benefits

• Up to 12 weeks of paid parental leave and one year of diapers.
• 15 days of PTO and two additional Wellbeing Days.
• Wellness initiatives, health team competitions, and reward programs through the LiveWell Program.
• 401(k) match.
• Employee Resource Groups.
• Housing discount, varying by property.
• Mentorship program.
• Annual Leadership Conference.
• Annual opportunity for a Diamond Club Trip.
• Leadership training and growth opportunities.
• 10 Year Peakiversary Trip.
• Additional rewards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED