Property Manager

Metro West Housing Solutions•Denver, CO

About The Position

Metro West Housing Solutions (MWHS) seeks a Property Manager to oversee the day-to-day operation of assigned apartment buildings in accordance with the management plan and all regulatory and investor requirements. The role is responsible for providing quality resident service and operating the properties efficiently across physical, financial, and community-related areas. The Property Manager reports to the Portfolio Supervisor and directly supervises Assistant Property Managers, maintenance staff, housekeepers, and groundskeepers. The position may require bilingual English and Spanish skills. The Property Manager oversees leasing, compliance, budgeting, property maintenance, resident concerns, and staff performance. The role also supports capital improvements, community development, affordable housing advocacy, and implementation of LEED green-building operations and maintenance policies. Regular and consistent attendance is required.

Requirements

High school diploma or equivalent.
At least 1 year of experience in housing or property management.
Computer experience, including MS Word and Excel, and property management software.
Valid driver's license and a good driving record; may need to travel to offsite locations.
May require bilingual English and Spanish language skills.

Nice To Haves

College coursework or training in property or real estate management; a bachelor's degree is preferred.
Prior property management supervisory experience.
Experience managing Tax Credit properties.
Yardi experience.
Specialist in Housing Credit Management (SCHM), or ability to obtain it within one year; ARM or CAM certification.

Responsibilities

Oversee and direct the day-to-day operation of assigned properties.
Participate in orientation and supervision of assigned staff, including monitoring performance, providing training and feedback, and verifying time and attendance.
Ensure staff deliver high standards of customer care and resident satisfaction.
Directly supervise Assistant Property Managers, maintenance staff, housekeepers, and groundskeepers.
Develop and implement marketing and advertising plans to maintain optimum occupancy.
Ensure leasing, certifications, recertifications, and file audits meet program requirements.
Maintain compliance documentation and obtain compliance approval for new move-ins and recertifications.
Manage property financial activities, code invoices for central-office accounts payable entry, and help prepare annual operating budgets with the Portfolio Supervisor.
Monitor budgets, analyze variances, and implement corrective action.
Enforce leases, occupancy policies, and company policies and procedures.
Resolve tenant concerns and complaints in accordance with MWHS customer-service standards.
Conduct physical inspections to verify work quality and property compliance with program requirements and applicable laws.
Work with the Portfolio Supervisor to initiate and oversee capital improvement projects.
Follow and enforce fair housing requirements and local landlord and tenant laws and regulations.
Attend training for continued professional growth.
Encourage community development, make referrals to Resident Services Coordinators, and collaborate with them.
Participate in affordable housing advocacy.
Ensure implementation of LEED green-building operations and maintenance policies.
Assist with sustainability-oriented activities and education.
Maintain regular and consistent attendance.