Retail / Property Manager
About The Position
The Property Manager leads daily operations at a customer-facing retail storage facility, overseeing business operations, in-person sales, customer service, and property upkeep. The role is accountable for meeting occupancy and revenue goals, making strategic decisions, communicating effectively, and balancing customer service with business results. The manager resolves customer issues, performs routine cleaning and light maintenance, reports facility problems, and works with business partners to control expenses, increase revenue, and maintain efficient operations. The role offers hands-on experience in business operations and leadership development, with potential for advancement into higher-level management. The position is not remote.
Requirements
- Strong interpersonal skills to build relationships, resolve issues, and work effectively with customers and team members.
- Excellent organizational skills, including the ability to prioritize tasks and manage time efficiently.
- Proficiency with technology for tracking performance, managing operations, and communicating with customers.
- Ability to sit or stand for up to eight hours per day.
- Ability to traverse the entire facility for inspections, audits, and tours.
- Ability to bend, twist, kneel, and lift for light maintenance tasks.
- Frequently lift or move items up to 25 pounds and occasionally lift or move items up to 50 pounds.
- Ability to drive and park moving box trucks up to 26 feet.
- Ability to lift, move, and attach trailers to vehicles, which may require lifting up to 50 pounds.
Nice To Haves
- Proactive, goal-motivated approach in a fast-paced setting and willingness to collaborate to drive results.
- Leadership qualities that foster a positive, productive, and collaborative workplace.
- Customer-focused approach that balances service with business needs.
- Proactive problem-solving, quick decision-making, and interest in improving processes.
Responsibilities
- Handle daily business tasks and meet occupancy and revenue goals through in-person sales.
- Make strategic decisions and communicate clearly while managing in alignment with business goals.
- Deliver customer-focused service while driving sales and achieving business targets.
- Manage customer service interactions with new and long-term customers, proactively resolving issues and using conflict resolution skills.
- Perform routine cleaning and light maintenance and promptly report facility issues.
- Oversee facility management tasks and work with business partners to control expenses, increase revenue, and ensure efficient operations.
- Conduct facility inspections, audits, and tours.
- Drive and park moving box trucks up to 26 feet, and lift, move, and attach trailers to vehicles.
Benefits
- Comprehensive medical, dental, and vision benefits.
- 401(k) retirement plan with company match.
- Paid time off.
- Monthly performance bonuses.
- Employee discount.
- Career advancement opportunities in business management and operations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
