Property Manager

Preiss•San Antonio, TX

19d

About The Position

The Property Manager oversees the day-to-day management and all phases of operations at Madera Apartments, including personnel, leasing, maintenance, financial management, administration, and risk management. The role leads on-site staff, manages budgets and accounting processes, oversees leasing and marketing activity, addresses safety and emergency matters, and promotes strong customer service for residents, prospects, parents, and vendors. This job description is a guide rather than an exhaustive or permanent list of duties; responsibilities may be modified, and additional duties may be assigned at a supervisor’s request.

Requirements

High school education or equivalent required.
Ability to read and write English and perform basic mathematical functions.
Prior property management experience is preferred.
A college degree is preferred.
Ability to understand and perform all on-site software functions is preferred.

Nice To Haves

Prior property management experience.
A college degree.
Ability to understand and perform all on-site software functions.

Responsibilities

Recruit, coach, train, and develop on-site staff.
Promote a positive and empowering work environment through effective leadership and support.
Ensure staff compliance and consistency with company policies and procedures.
Apply cost-control and revenue strategies, identify trends, and recommend approaches or adjustments.
Develop yearly operating budgets and forecasts.
Ensure property accounting protocols are followed and ownership financial reports are accurate.
Oversee accounts payable and monitor the timely receipt, reconciliation, and coding of vendor invoices.
Maintain knowledge of the community, competitors, market conditions, and trends, and ensure leasing staff develops similar knowledge.
Show, lease, and move in prospective residents.
Ensure effective leasing techniques, follow-up procedures, lease signing and documentation, and accurate, up-to-date reporting systems.
Oversee preparation of marketing plans and develop strategies to meet pre-leasing and occupancy goals.
Identify and address safety and security risks, communicate incidents and potential liabilities, and submit incident reports as needed.
Handle emergencies in conjunction with the corporate team and ensure appropriate responses under company guidelines to minimize liability.
Provide high-level customer service to residents, prospects, parents, and vendors.
Maintain active and effective communication with residents.
Monitor service-request turnaround and ensure maintenance staff responsiveness.
Oversee the annual Turn process.