Property Manager - Casa Verde

Mercy Housing•San Leandro, CA

4d•Onsite

About The Position

The Property Manager provides leadership to site staff and direction for building operations at Casa Verde. The role oversees resident relations, property budgets, rent collections, leasing, and regulatory compliance, while working with Assistant Property Manager, Maintenance, and Resident Services staff to deliver customer service to residents. This is an on-site position.

Requirements

High school diploma or equivalent.
Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
Experience being accountable for financials.
Previous housing or property management experience, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
Legally able to operate a motor vehicle and hold a valid driver's license.
Ability to comprehend and communicate in English both orally and in writing.
Proficiency with Microsoft Office.

Nice To Haves

Professional certification in property or affordable housing management.
At least two years of administrative, accounting, customer service, and/or supervisory experience.
Lived experience; candidates with lived experience are encouraged to apply.

Responsibilities

Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
Collect rent, ensure timely payments, and achieve collection benchmarks.
Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.
Manage property operations within approved budget parameters and identify opportunities for cost savings.
Regularly review and control property expenses to align with budget goals.
Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and necessary documentation.
Perform other duties as assigned.

Benefits

Early close Fridays (3 paid hours off each Friday).
Early close prior to a holiday (3 paid hours).
Several healthcare plans to choose from.
Dental insurance, including plans covering orthodontia and a free basic dental option.
Vision insurance.
15 days of earned PTO in the first year.
12 company holidays and 2 floating holidays.
Paid time off between Christmas Day and New Year's Day.
Paid time off to volunteer.
Paid parental and caregiver leave.
Employer-paid life insurance.
403(b) with match.
Access to a free Employee Assistance Plan.
Pet insurance options.