Property Manager - Casa Verde

Mercy Housing•San Leandro, CA

5d•$32 - $36•Onsite

About The Position

The Property Manager will provide leadership to site staff and direction for building operations at Casa Verde. The role oversees resident relations, property budgets, rent collections, leasing, and compliance, and delivers customer service in partnership with the Assistant Property Manager, Maintenance, and Resident Services staff. The position is on-site.

Requirements

High school diploma or equivalent.
Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
Experience being accountable for financials.
Previous housing or property management experience, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
Valid driver's license and ability to legally operate a motor vehicle.
Ability to comprehend and communicate in English orally and in writing.
Proficiency with Microsoft Office.

Nice To Haves

Professional certification in property or affordable housing management.
At least two years of administrative, accounting, customer service, and/or supervisory experience.

Responsibilities

Provide leadership to site staff and direction for building operations.
Deliver great customer service to residents in partnership with the Assistant Property Manager, Maintenance, and Resident Services staff.
Collect rent, ensure timely payments, and achieve collection benchmarks.
Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.
Manage property operations within approved budget parameters and identify opportunities for cost savings.
Regularly review and control property expenses to align with budget goals.
Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and required documentation.
Perform other duties as assigned.

Benefits

Early close Fridays with three paid hours off each Friday.
Early close prior to a holiday with three paid hours.
Several healthcare plans to choose from.
Dental plans, including plans covering orthodontia and a free basic dental option.
Vision coverage.
15 days of earned PTO in the first year.
12 company holidays and two floating holidays.
Paid time off between Christmas Day and New Year's Day.
Paid time off to volunteer.
Paid parental and caregiver leave.
Employer-paid life insurance.
403(b) plan with employer match.
Free Employee Assistance Plan.
Pet insurance options.